login.html missing but login works

[DimTim]

I have a site which is working beautifully. Separate sections for trade and retail and the login of trade customers works well.

I want to change the page that trade customers land on after successfully logging in. I have followed the advanced user guide but I cannot find 'login.html' within the 'SiteHTML' folder nor can I find it in the 'acatalog' directory on the server.

I reinstated the original site that Actinic comes with and uploaded that to the server setting up an accounr for login, but the same story.

Anybody have any clues ?

[DimTim]

Oh dear !

Not a single clue from anybody.

[Ruthie]

Tim,

I sympathise! I've got problems with my Login page too. I do have login.html in my SiteHTML folder although it is all autogenerated and gets recreated with each refresh.

In the Site1 directory you should have Act_LoginPage.html, Act_LoginPassword & Act_LoginUsername.html. I don't know if editing the former will assist you.

Cheers

Ruth

PS. will start seperate thread with my query!!

[DimTim]

Thanks for the suggestion Ruth, I did have a look in there but I couldn't find anything that looked like it might do the trick.

Silly thing is, I have done this before without issue.

Why is it that strange incomprehensible errors occur when the deadline for completion is imminent, or in this case passed ?

[Bruce]

Can you try this, go into Advanced | Generate Website and once it is done check in the SiteHTML folder, you should then see the Login.html page

Kind regards,

[DimTim]

Hi Bruce,

Thanks for trying.

Sorry to say that didn't work either.

Other things I have done include deleting everything in the 'Site HTML' and for good measure the 'PreviewHTML' folders. I have deleted everything in the 'cgi_bin' and 'acatalog' directories on the server and refreshed the site.

I have returned to the default site after again deleting the above (same problem), I have started again creating the whole site using the same theme as the default.

I really cannot think of anything else I could try in order to rectify this.

I spent nearly three days and finally gave up trying.

I would still like trade customers to go directly into their section so any ideas from anybody would be well received.

[Bruce]

Hi,

I would suggest raising a support query here.
They may want to take a look at a snapshot to be able to determine why you are unable to generate the login page.

Kind regards,