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    SMTP Error Message

    I have loaded V7 and it was a OK, then a few months on, I am unable to send mails out to customers and I get the following message. I have refresh the web site, re generated and the Wizard passes all the communication checks. Any ideas? I have asked the same question to my host - reg-123.

    Failed to communicate with the SMTP server.

    Possible Cause:
    1. Network transmission problems.
    2. Could have Changed the SMTP Server settings, but not Uploaded after that.

    Recommendation:
    1. Retry
    2. Upload the Site First, if you have changed the SMTP Server Settings.

    Resolution:
    If retry fails, check your SMTP settings
    or contact your ISP.

    The error was:
    paul.hartley@ntl. comError returned from SMTP server (4: relay not permitted


    Command: send Filename:
    Awfully nice Christmas pressie's for aviation fans at www.vulcanshop.co.uk

    #2
    The message indicates that it doesn't like sending emails from a third party (i.e. '@ntl.') email address. Try changing your email address within actinic to one from your website.

    Mike
    -----------------------------------------

    First Tackle - Fly Fishing and Game Angling

    -----------------------------------------

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