I have loaded V7 and it was a OK, then a few months on, I am unable to send mails out to customers and I get the following message. I have refresh the web site, re generated and the Wizard passes all the communication checks. Any ideas? I have asked the same question to my host - reg-123.
Failed to communicate with the SMTP server.
Possible Cause:
1. Network transmission problems.
2. Could have Changed the SMTP Server settings, but not Uploaded after that.
Recommendation:
1. Retry
2. Upload the Site First, if you have changed the SMTP Server Settings.
Resolution:
If retry fails, check your SMTP settings
or contact your ISP.
The error was:
paul.hartley@ntl.
comError returned from SMTP server (4: relay not permitted
Command: send Filename:
Failed to communicate with the SMTP server.
Possible Cause:
1. Network transmission problems.
2. Could have Changed the SMTP Server settings, but not Uploaded after that.
Recommendation:
1. Retry
2. Upload the Site First, if you have changed the SMTP Server Settings.
Resolution:
If retry fails, check your SMTP settings
or contact your ISP.
The error was:
paul.hartley@ntl.

Command: send Filename:
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