Hi all,
My webshop is intended for UK shoppers only, so there is no problem with VAT exemptions and the loctaion setups but I have a problem with Zero Rated items.
I had set up only one VAT level (17.5% and the sage code of T1), in both actinic and link.
A customer has placed an order for the one item in the shop that is zero-rated, a book, when i go to export to sage via link it throws up an error that it cannot find the right settings in the tax table.
Where do the settings need to be ammended; Link, actinic or both?
The Zero rated VAT code in sage is T0.
Also as a bit of background info, the product in actinic did have a code of exempt in the set-up I have changed this after the order was placed to zero-rated, will this have a bearing on trying to set-up?
Thanks for any help.
My webshop is intended for UK shoppers only, so there is no problem with VAT exemptions and the loctaion setups but I have a problem with Zero Rated items.
I had set up only one VAT level (17.5% and the sage code of T1), in both actinic and link.
A customer has placed an order for the one item in the shop that is zero-rated, a book, when i go to export to sage via link it throws up an error that it cannot find the right settings in the tax table.
Where do the settings need to be ammended; Link, actinic or both?
The Zero rated VAT code in sage is T0.
Also as a bit of background info, the product in actinic did have a code of exempt in the set-up I have changed this after the order was placed to zero-rated, will this have a bearing on trying to set-up?
Thanks for any help.
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