Payment options

[richardh9999]

I use by-pass too because we use Sage and the link to do our order processing. But surely that's why we tick the by-pass option.

Are you suggesting I untick and re-tick every time I do any order processing ?

Doesn't that seem rather messy ... don't think my staff will wear that !! lol

But have I understood you correctly?

[richardh9999]

Have just found a similar issue with using "Cheque on Delivery" option.

I do not use Actinic for order processing so I use ordering set to be bypassed (all credit card orders once printed are moved to completed) a payment by cheque will not move to completed once printed.

The solution was to untick order bypassing and mark as paid then re-tick the bypassing option. Not ideal for me but I understand the reasoning behind it. Hopefully some better flexibility in future version will help with the back-office side of things.

Hi Jonty

I just tried unticking the 'by-pass' option and it seems it might be useful to leave it unticked, even though we use Sage for order processing. At least that way it would seem you have some flexibility before transferring to Sage.

Do you know what disadvantages there are to leaving it unticked?

Thanks.