Two « problems »: Screen saving + PayPal

[cactus02]

1. Screen
Since I installed the last patch (v705FJBAUSPatch), each time I reopen Actinic, I have to move the Product detail Window because it's hiding the Content Tree Window. It won't keep it's position...
Something I can do ?

2. PayPal
Some peoples are having difficulty to pay when there sent to PayPal.
There trying 3-4 times. Each time creating a new order. I have to send them a message telling them to send me a check.
A client told me there was a message about a timeout issue.

Some clients don't have difficulty.
Is it the client fault or some bad settings of my part.
Anyone with that kind of problem ?
Solutions ?

Thank you !

[TraceyHand]

I'm also having a lot of problems with Paypal this week. Actinic isn't picking up any of my paypal payments and I'm having to add them all manually.
Paypal have been doing sdome work on their end though so the problem could well be theirs rather than yours (well, the problem is yours, obviously, but the cause could be them!)
Not much help, I know, but plenty of empathy!

[Bruce]

1. Screen
Since I installed the last patch (v705FJBAUSPatch), each time I reopen Actinic, I have to move the Product detail Window because it's hiding the Content Tree Window. It won't keep it's position...Something I can do ?

How big is the store? I have tried replicating this on a basic site, using another snapshot that is about 25 MB and have had no luck. Have you tried changing the display between the simple view, small preview and wide preview (just above the content tab) to see if it helps?

The issue with paypal is most probably an issue on their end. They are doing some upgrading of their platform and that could be the cause of your grief.

Kind regards,

[cactus02]

I have 15000 books in my store. I have 21" display.

If the preview menu is visible, the display reappear o.k. when close and reopen.... but... the preview menu alway goes to the left. I won't stay to the right.
I have the two examples here:
http://www.planirom.qc.ca/echange/menu_1.jpg
http://www.planirom.qc.ca/echange/menu_2.jpg
I cannot get Actinic to stay like the menu_1.jpg...
If I set the Preview Menu to the left, it's stay there...
http://www.planirom.qc.ca/echange/menu_3.jpg
Go figure !