Downloading orders from other PCs

[Mark H]

We are running a couple of shops using Developer v7 and would really like to be able to manage orders from another PC in the same office so that someone can manage the sites on the first PC and someone else can manage the customers on a second - is there a way to do this, or do we really need two Order Manager licences at £150 each? Also, if Order Manager is the only way to do this, what happens when the shops are constantly changed - do we need to constantly pass snapshots to the order PC?

[chris ashdown]

There is a new network version of actinic available that may fit the bill

Or you are entitled to run actinic on two computers one to run online and the other offline and just swap snapshots between the computers to keep the offline updates current on the online

[Jan]

You only need to keep the order machine completely up to date if you are planning to use offline orders, it is better to keep them up to date but not essential unless you are using that feature.

One point to note is that if you are using customer accounts, you have to have the accounts on the upload machine to get the account loaded onto the site, we use split processing here, so create our customer accounts on the download machine, export the order details, copy the file to the upload machine and upload. Then when that is done you can send you your customer email to let them know their username and password.

Regards,