Shipping by Weight - Adding Weight Incorrectly?

[David Brown]

We are using shipping by weight, with the following "weights" in the shipping table:

0.00Kg = £0.00 (for gift vouchers etc)
0.01Kg = £2.50 (for light items sent by Royal Mail)
1.00Kg = £6.95 (standard p&p)
10,000Kg = £12.50 (large items)

Each product has a "weight" assigned to it relating the the shipping band. So as long as someone does not order 100 light items, or 10,000 standard items the correct delivery cost should be calculated.

If you add one 0.01Kg item the correct p&p of £2.50 is calcualted, but when you add two 0.01Kg items the p&p goes to the 1Kg weight (not 0.02Kg). Similarly, two 1Kg items goes to 10,0000Kg rate.

I wondered if our database was corrupt, so I reinstalled Actinic on a new machine and created the same shipping table in the demo content (which is installed when you create a new site). It has done exactly the same.

Is this a bug, or am I missing something obvious?

You can see this live at (without the £12.50 rate):
http://www.hedging.co.uk/acatalog/In...eds_Herbs.html

All items on this page should be £2.50 per order for England & Wales.

Many thanks

[leehack]

Hi David

Your shipping is calculating correctly. As you have specified weights at 0.01 and 1.00 Kg, when the total basket totals 0.02 kg, it won't just double the price you have specified for 0.01 as postage doesn't work like that, it will look to the next value in the table - this is so you don't charge the customer less than what you will have to pay.

I'd suggest having increments between the 0.01 and 1.00 kg to allow actinic to calculate accordingly.

Put basically, Actinic will go to next pricing band, not look at one below and say, ah well thats close enough, that'll do. Your bands are too apart.

[jont]

It is working correctly, everything upto 0.01kg is being charged £2.50 ..if you add in another it is breaking the 0.01kg ceiling (0.02kg) and moving into the 1.00kg banding and charged accordingly. Similarly when you add 2 x 1kg items they are breaking the 1kg celing and moving into the next band


0.00kg = £0.00
0.01kg = £2.50
0.011kg to 1.0kg = £6.95
1.01kg to 10.000kg = £12.50

You need to alter the shipping bands (or weights) to suit

** posting at same time as lee - thankfully same answer **

[David Brown]

Thanks - that has sorted it.