Help ref the Final receipt page

[dharrison]

Hi

We have just done a test purchase and as per the following screenshot of the final receipt, a rather ugly looking NETQUOTEVAR:FOOTERTEXT is displayed at the bottom of the page.

Please advise which template so we can make the necessary adjustments.

Many thanx and best regards

[wjcampbe]

This usually happens when a > has been left off the end of an html tag (so that it is no longer correctly interpreted by the browser), but I would expect it to affect more than just the one page.

Have a look at Act_Footer.html to see if you have accidentally deleted something. You may want to copy the original Act_Footer from the Program Files\Actinic v7\Formats\Themes\yourchosenlayout folder.

[dharrison]

Thank you.

My customer has also had the following error message come up when printing out the shipping list so he cannot send the email confirmation of shipment.

Please help.

[wjcampbe]

Debbie,

There are quite a few threads about SMTP settings in the Forum (especially in Initial Web Site / Network Confoguration.

Basically, your client should ensure the email address in Business Settings | Company/Contact tab is a valid address for an email account provided by the web host, and that the SMTP Server listed in Advanced | Network Settings is the correct smtp setting for that email account - though because the mail is actually being sent from the server, this is not always the same as the setting that would be used in a desktop mail program such as Outlook ot Eudora.

A search for SMTP and the name of the webhost might show whether that particular host needs special settings. If nothing helpful is found, then a post giving the name of the webhost will usually get a response from someone who has managed a successful setup on that host.