Announcement

**Jan** · 12-Dec-2005, 07:40 AM

You can send HTML emails to customers using our One Stop Order Processing Product, more details and a free trial at : http://www.actinicplugins.co.uk/acat...r_Actinic.html)

You can edit the customer emails in Actinic but at the moment you cannot reformat any information that is generated by the customvars, as these values are managed by the program on the PC.

Regards,

**stonda** · 13-Dec-2005, 08:53 AM

Thank you. The problem is that I have to use a complete plugins to use only the part concerning email !
I am going to check

**stonda** · 21-Feb-2006, 04:48 PM

I still have the problem with Email. I find that the esthetic with Email sended from Actinic is not "professionnal". I have tried with free trial version of One Stop Order Processing Product without success ( If Jan read thie post : I have sended a mail to you about this, it would be helpfull if you can reply, thanks).
My question : is there something to be done on the next Actinic version , or am I the only user to finask for this ? Is it so difficult for Actinic programmers to propose an html solution ?
Regards

**Jan** · 21-Feb-2006, 06:57 PM

Hello Didier,

( If Jan read thie post : I have sended a mail to you about this, it would be helpfull if you can reply, thanks).

I am really sorry that you didn't receive the reply I sent to your email, this is what I said :

> 1. Is it a way to download the order from my website without opening Actinic ?
We have a product called One Stop Automation that can download orders from the Actinic website, the beta version of One Stop Order Processing can control this, which in turn allows you to download orders from a non Actinic machine.

> 2. Is it a way to make partial delivery from OSOP ?
Not at the moment.

> 3. I have made a paiement by mistake : how can I cancel it ?
This needs to be done in Actinic.

> 4. I have created a sample for html email, paste the code into Sample html/Customer email/change, > close the windows and test send. The email received is the html code. Where is my mistake ?
If you send the email text to us, we will have a look at it and see what needs to be changed - there is a flag when created a new email message that specifies whether it is in HTML format or not, one possible reason could be that you selected text email instead of HTML email when you created the new program.

> 5. On the email is it a way to get the details of the order ?
Yes, if you create a new email, the sample contains the list of possible fields, if you need more detail, you can attached the invoice or packing list to the email.

> 6. Have you a sample for html email ?
If you create a new email and choose HTML, a sample email will be created for you. This is what is contains:

<html>
<head>
<title>Sample HTML email</title>
<meta http-equiv="Content-Type" content="text/html; charset=iso-8859-1">
</head>

<body bgcolor="#FFFFFF">
This
is a sample HTML email
<a href="http://www.mole-end.biz/acatalog/One_Stop_Order_Processing.html"><img src="http://www.mole-end.biz/acatalog/SectionQuickOrders.gif" border="0"></a>

</body>
</html>

this is an HTML email will all of the possible values in it, it is rather large.

html>
<head>
<title>Order Email</title>
<meta http-equiv="Content-Type" content="text/html; charset=iso-8859-1"></head>
<body bgcolor="#FFFFFF">
<div align="left">
Your order details are: </div>
<table border="0">
<tr>
<td width="226">Invoice customer name</td>
<td width="291" bgcolor="#eeeeee">[%INV_CUST_NAME%]</td>
</tr>
<tr>
<td width="226">Delivery customer name</td>
<td width="291"bgcolor="#eeeeee">[%DEL_CUST_NAME%]</td>
</tr>
<tr>
<td width="226">Order number</td>
<td width="291" bgcolor="#eeeeee">[%ORD_NUM%]</td>
</tr>
<tr>
<td width="226">Order value </td>
<td width="291" bgcolor="#eeeeee">[%ORD_VAL%]</td>
</tr><tr>
<td width="226">Order value (no currency)</td>
<td width="291" bgcolor="#eeeeee">[%ORD_VAL_SIMPLE%]</td>
</tr>
<tr>
<td width="226" valign="top">Order date
</td>
<td width="291" bgcolor="#eeeeee">[%ORD_DATE%]</td>
</tr>
<tr>
<td width="226" valign="top">Order completed date</td>
<td width="291" bgcolor="#eeeeee">[%COMPLETED_DATE%]</td>
</tr>
<tr><td width="226" valign="top">Invoice company</td>
<td width="291" bgcolor="#eeeeee">[%INV_COMPANY%]</td>
</tr>
<tr>
<td width="226" valign="top">Invoice Address line 1</td>
<td width="291" bgcolor="#eeeeee">[%INV_ADD_LINE1%]</td>
</tr>
<tr>
<td width="226" valign="top">Invoice Address line 2</td>
<td width="291" bgcolor="#eeeeee">[%INV_ADD_LINE2%]</td>
</tr><tr>
<td width="226" valign="top">Invoice Address line 3</td>
<td width="291" bgcolor="#eeeeee">[%INV_ADD_LINE3%]</td>
</tr>
<tr>
<td width="226" valign="top">Invoice Address line 4</td>
<td width="291" bgcolor="#eeeeee">[%INV_ADD_LINE4%]</td>
</tr>
<tr>
<td width="226" valign="top">Invoice postcode/zip</td>
<td width="291" bgcolor="#eeeeee">[%INV_POSTCODE%]</td>
</tr>
<tr>
<td width="226" valign="top">Delivery country</td>
<td width="291" bgcolor="#eeeeee">[%INV_COUNTRY%]</td>
</tr><tr><td width="226" valign="top">Delivery company</td>
<td width="291" bgcolor="#eeeeee">[%DEL_COMPANY%]</td>
</tr>
<tr>
<td width="226" valign="top">Delivery Address line 1</td>
<td width="291" bgcolor="#eeeeee">[%DEL_ADD_LINE1%]</td>
</tr>
<tr>
<td width="226" valign="top">Delivery Address line 2</td>
<td width="291" bgcolor="#eeeeee">[%DEL_ADD_LINE2%]</td>
</tr>
<tr>
<td width="226" valign="top">Delivery Address line 3</td>
<td width="291" bgcolor="#eeeeee">[%DEL_ADD_LINE3%]</td>
</tr><tr>
<td width="226" valign="top">Delivery Address line 4</td>
<td width="291" bgcolor="#eeeeee">[%DEL_ADD_LINE4%] </td>
</tr>
<tr>
<td width="226" valign="top">Delivery postcode/zip</td>
<td width="291" bgcolor="#eeeeee">[%DEL_POSTCODE%]</td>
</tr>
<tr>
<td width="226" valign="top">Delivery country</td>
<td width="291" bgcolor="#eeeeee">[%DEL_COUNTRY%]</td>
</tr><tr><td width="226" valign="top">Delivery address</td>
<td width="291" bgcolor="#eeeeee">[%DEL_ADD%]</td>
</tr><tr>
<td width="226" valign="top">Invoice address</td>
<td width="291" bgcolor="#eeeeee">[%INV_ADD%]</td>
</tr>
<tr>
<td width="226" valign="top">User defined field for invoice</td>
<td width="291" bgcolor="#eeeeee">[%INV_USER_DEFINED%]</td>
</tr>
<tr>
<td width="226" valign="top">User defined field for delivery</td>
<td width="291" bgcolor="#eeeeee">[%DEL_USER_DEFINED%]</td>
</tr>
<tr>
<td width="226" valign="top">Invoice email address</td>
<td width="291" bgcolor="#eeeeee">[%INV_EMAIL%]</td>
</tr>
<tr>
<td width="226" valign="top">Delivery email address</td
<td width="291" bgcolor="#eeeeee">[%DEL_EMAIL%]</td>
</tr>
</table>
</body>
</html>

I hope that this helps.

Regards,

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