Orders still processed on stock with range of options...

[Dan_Lacey]

Hello all,

Im currently building a shop which has a range of T-shirts with a range of sizes.

Ive created one 'master product' which has a range of attributes (choices) that is linked to hidden products (small, medium, large)

Each of these hidden products (t-shirt sizes) has a different amount of stock, so I have enabled stock monitoring on these products.

I have disabled stock monitoring on the master product, chosen a pricing model based on sum of component prices, and 'no order line for main product'.

Essentially, i have used this post as the basis: http://community.actinic.com/showthr...e+main+product

However on the site , the stock can still be added to the basket, regardless of wether it falls below the stock suspended level as defined on the hidden product.

What am I doing wrong? Its important the stock is suspended if it falls below this level...

Thanks, Dan.

[Bruce]

Dan,

Are you downloading and uploading again between placing test orders? Reason for this is because Actinic has Static HTML pages and hence needs you to download and upload for the stock to be updated on the site.

Kind regards,

[Zoot]

Hi Bruce
I have a similar problem.

I'm sure at one point there was a block on customers being able to place more items in basket than were in stock. So If I have a run on one product one day without me downloading and uploading it would stop customers from adding to basket once stop levels were exceeded.


At the moment customers can order more than I have in stock and stock levels start going negative which is causing me headaches as I have a large turnaround time on imported stock.


In the products I have stock levels enabled with suspended and warn levels set to 0 (showing "Use default value of 1")

In Business Settings > Options I have Disable Automatic Stock Monitoring - unchecked
and have Default Warn if Below and default suspend both set to 1.

Or am I mistaken and people can always order more than I have in stock.
Thanks for your time

Catalog V7.0.4.0.0.0

[Dan_Lacey]

Stock monitoring, choices...

Thanks for the input,

- Bruce... that kind of makes sense but I was under the impression, as Zoot says, the stock monitoring would control the levels of stock on the site, - it does this with products that are not linked to choices, ( ie products that have stock monitoring linked directly to them, without chioces/permuations and linked products) i'm sure?

Although i did at one point get an error message in the basket when testing online when going to checkout, saying the 'warning! the poduct quanitity must be an integer beween 1 and 35,xxx... or something similar), but i dont know if that is related.

Dan.

[Bruce]

If you want to monitor stock on choices, you will have to create hidden products and associate the choice to the relevant hidden product on which you monitor the stock.

The error message may have occured because you failed to enter the minimum quantity on the product.

Kind regards,

[Bruce]

Also take a look at this related thread http://community.actinic.com/showthread.php?t=17057

Kind regards,

[Dan_Lacey]

Thanks - but image in basket missing....

Thanks for your help on this - the situation is definately alot clearer, and the checkout is working well. Just wondering though: Im trying to get an image displayed in the checkout / basket - Ive tried the Actinic advanced guide 3-line patch, and Norman solution also, however because the 'main' product is hidden and the components control the stock levels, how can I get an image to show in the checkout / basket pages? - it works if I untick 'no order line for main product', but then the checkout pages get overly complicated with component names and product names in the checkout. I just need an image linked to the component product displayed...

Thanks,

Dan.

[TraceyHand]

However on the site , the stock can still be added to the basket, regardless of wether it falls below the stock suspended level as defined on the hidden product.

What am I doing wrong? Its important the stock is suspended if it falls below this level...

Thanks, Dan.

I don't know if this problem was solved but I do want to say that I have the same problem with some of my items (and have posted about it on here before (will attempt to locate post and replies in a sec!))

I have stock control off on main product and, logically, switched on on associated products but it allows more of one choice to be ordered than is in stock.
The only way round it is to set a "max qty orderable" in the MAIN product which is low enough not to allow customers to order more than I have in stock of any one choice but this would need to be "1" to prevent customers ordering more than I have in stock and then they cannot order more than one of the MAIN product at all meaning they can't order more than one colour/size at a time, IYSWIM! Not practical!

OK..have located my original post here http://community.actinic.com/showthread.php?t=15002

I htink it's the same problem as yours and was confirmed as a bug. don't hold your breath for a fix though!

[NormanRouxel]

I can't find an easy way for the image associated with the component's associated product to appear in the Cart.

However, I can see a way to show the main product's image instead. Would this do?

If so here's the patch:

Edit ActinicOrder.pm (back it up first)

Look for the 1st 2 occurrences of

$sProductLineHTML);

amend each of the fragments to look like

$sProductLineHTML,'','',$$pProduct{'THUMBNAIL'});

best copy / paste the above as those pairs of single quites look like a dounle quote.

[TraceyHand]

best copy / paste the above as those pairs of single quites look like a dounle quote.

You on the Xmas cheer early, Norman?

[NormanRouxel]

Quite rite, Tracy!

Plus a combination of being in a hurry, a severed fingertip that was sewn back on but became a bit longer, and 3 keycaps that I've worn the lettering off. Luckily I'm more legible in Perl or JavaScript thanks to their strict syntax checker.

[Dan_Lacey]

thanks norman....

thanks norman, will give this ago, very much appreciated for your input


Happy New Year!