Euro Display Issues

[GraemeG]

Hi
1. What is the correct way to display euro prices?

At present, prices are shown as €999,00 and €1.999,00

Should they be displayed as €999.00 and €1,999.00 ?

If the latter, how can I make V4 display the comma as a 1000 separator?


2. Although the euro symbol is shown correctly throughout the site, the customer receipt email displays a ? sign instead of a € sign.
(This may be the result of the customers email read font I suppose)

I don't want to lose the € symbol from the site, but can I edit the perl to replace the call to € (which produces the ? in the email) and replace it with an E

Thanks

Update:
I found the email problem was local to my PC.
I had outlook set to European ISO instead of European Windows.
The € symbol is now shown correctly.

[TraceyG]

Hi Graeme,

Should they be displayed as €999.00 and €1,999.00 ?

I've checked a couple of currency convertor sites and it looks like they get displayed in the above format. Also, our latest version of the software displays it in this format.

If you want to change it you can edit the 'ActinicCatalog.mdb' file (can be found in your site1 folder) directly. Close Actinic and open the database in MS Access (v4 used Access 95, so if you have a later version you will need to convert it to that before you can make any changes).

Open the 'currencies' table and change the following for the Euro option:

SMONDECIMALSEP - change to a full stop
SMONTHOUSANDSEP - change to a comma

Close the database down.

Reopen Actinic and if you preview the site you should see it as per the above format.

can I edit the perl to replace the call to € (which produces the ? in the email) and replace it with an E

For perl changes we need to know the exact version of the software you are using. Please go to 'Help | About...' and post the version number. Also, do you use Euro's as your main currency or is it a secondary currency?

[GraemeG]

Hi
Thanks for that, now the prices are displayed correctly..

I did notice that the confirm, shopping cart, checkout (cart display) and email receipt was still wrong, but found the answer in the "catalog" section of the ActinicCatalog.mdb file. (Same change as in currencies)

As for the perl hack, I suppose it might be useful to know where in the orderscript the currency symbol is added to the email in case people are having the same issue I had. (or using a MAC)

Version: 4.1.1.0.0.4.CBXA

The euro site is site2 and uses euros as it's primary currency.

Thanks

[TraceyG]

Hi,

OrderScript.pl builds the email in sub GenerateCustomerMail

Prices are formatted using ActinicOrder.pm::FormatPrice which in turn calls FormatSinglePrice.

Changing this will affect the whole of checkout as well as the email.

If you know perl you could add an extra parameter to 'FormatPrice' and 'FormatSinglePrice' to pass an alternative character from the email processing. If nothing is passed then default to work as standard.