Shared SSL Permission Denied Error

[chandy]

Hi

My actinic store was working fine until I switched on SSL for the login and checkout pages. I'm now getting an error message on checkout due to a permissions issue on the actinic session file under SSL(see error below.)

I'm using shared SSL on the same server accessing the same acatalog and cgi directories with a SSL url in the form:

store url:

http://www.storename.co.uk

ssl url:

https://sharedservername/storename.co.uk/

ssl cgi url:

https://sharedservername/storename.co.uk/cgi-bin/

I've tried changing the directory permissions to 777 but newly created session files are still created as only accessible by the directory owner and the error still occurs.

Can anyone help?

Thanks.
Chandy.

Program = ORDERSCR, Program version = 487 , HTTP Server = Apache/1.3.27 (Unix)
(Red-Hat, Return code = 999 , Date and Time = 2005/12/30 19:57
, Internal Errors = Error opening ../html/acatalog/62Z253Z96Z42A1135332743B9390.
session (Permission denied)

[wjcampbe]

Does this thread help you?

http://community.actinic.com/showthread.php?t=13315

[chandy]

Still getting Permissiond Denied Error

Thanks Bill.

I found what appeared to be the answer in thread 3417 - I can see the permissions are being set by the separate apache process that runs the checkout which is causing the issue.

I added the custom properties as described and reset the permissions on existing session files but am still getting the permission denied error message.

I deleted all the exsiting session files and placed a new order. The permissions on the session file are still 0200 not 0666.

I noticed a thread 3417
describes a change to Session.pm. I can't find this file in my perl distribution. I'm using perl version 5.8.7.

Any thoughts?

[Bruce]

Did you try out the thread Bill suggested you take a look at? The Catalog URL or ssl url: https://sharedservername/storename.co.uk/ is missing the 'acatalog' folder on the end, it should read
https://sharedservername/storename.co.uk/acatalog/

If you feel you are not getting anywhere with this, I would suggest raising a support query @ http://www.actinic.co.uk/support/register.htm. The Support specialist would like to see the Network Settings to be able to sort it out.

Kind regards,