Discounting problems

[drink75]

I have a problem with the way that actinic handles certain discounts and was wandering if anyone knows a workaround.

www.bucklesandbows.co.uk/acatalog/Envy.html

This page shows a product which has a £40 off january sale discount.
Firstly, is there anyway to get the decription/price to just display the sale price or the original price with a strike throught?

Also, more importantly, once you click the buy it now button, the following screen shows the orginal price without the discount. Is there anyway to get this page to show the discounted price as I am loosing sales. Customers see the higher price and then go no further! Many have been calling the call centre to complain when all they should have done is click to the next screen.

I understand that I could just alter the product price but this will stop me from prevents other discounts being applied ontop of the sale price.

Anyone Help?

[drink75]

I have found a temporary work around but it's not ideal.
All I have done is to add some frags explaining the issue o the customer, reasuring them that the discount will be applied in the checkout.
Any better ideas? Anyone?

[Bruce]

Hi,

You can use a custom Property for the second price and to get the strike through effect you can insert the following code in the Product Layout Template you are using for the specific product... usually Act_ProductLine.html
<font color="red" style="text-decoration: line-through;">CUSTOMVAR:OLDPRICE</font>

To be able to use this you will first have to create a CUSTOMVAR, by going to Advanced | Custom Properties and click on the '+' on the upper left hand side of the box, this will create a new row, Name the 'Property' OLDPRICE and set type to 'Text', click on OK. Now click on the Product, in teh Product Details wndow select the 'Properties' tab, click o the '+' and using the drop down select 'OLDPRICE' give it the Value you require, uncheck 'Searchable', check 'Use as CUSTOMVAR' click on apply and exit.

If I got this wrong you can use the bit of code around NETQUOTEVAR:PRODUCTPRICE to get the strike through effect on the main price and use the CUSTOMVAR to display the discounted price.

For the cart to calculate the discount the shopper needs to go to the checkout, to make this happen on adding to basket, you will have to change the shopping mode on the layout tab of the section, from 'Quantity on Product Page' to 'Quantity on Confirmation Page' or 'Quantity in Shopping Cart'.

Kind regards,