FTP Uploading problems, help!!!

[jamescheema]

I'm getting an error when uploading to my newly purchased hosting program (www.dataflame.co.uk). Its basically accessed the directory but isn't allowing me to write to ANY of the directories?! Any advice hugely appreciated

[wjcampbe]

It looks like dataflame is the name of your host - you should have purchased your own domain name and be trying to upload to that, hosted on their server.

[jamescheema]

I'v purchased a domain under dataflame too, www.ukdesignermenswear.com

[wjcampbe]

OK - you should be trying to connect to ftp.ukdesignermenswear.com if you are using an external FTP program.

If you are trying to connect using Actinic, then that will be your FTP server address in the top right part of network settings.

[Mike Hughes]

check that the permissions are set to 755 for all directories.

Mike

[jamescheema]

Hia mike, the server is using 'plesk' as the interface software. How do i set permissions to numbers? At the moment its 'read, write' etc... HOWEVER i can only publish files in a directory called 'httpdocs', could this be causing the problem? Thanks again, James

[Mike Hughes]

The easiest way to set permissions is with an FTP program such as aceftp, cuteftp, etc.

With most of these you can right click on the directory and set the permissions with a few simple clicks.

An ftp program is also handy for other uses such as creating directories, deleting files, etc.

Mike

[jamescheema]

500 'CHMOD 775 cgi-bin': command not understood
Server does not support attribute modifications
Failed [Server does not support attribute modifications]

It doesnt support the changing of permissions so it'd seem. i'v contacted them and the permissions can now be changed manually using the 'plesk' control pannel. Still im getting the same error though. Attached is the error

[Mike Hughes]

I'm still using V6 so don't recognise the V7 wizard, but doesn't that look like the actinic trial server details in the background?

I'm also not sure that actinic will work if it can't change file permissions as I believe it needs to lock the order files etc.

Anyway, back to the original problem. Can you export your network settings and then copy/paste them into teh forum so we can take a look. remember to overwite your username and password details.

Mike

[jamescheema]

Cheers mike, i managed to sort the problem by deleting the actinic trial details. You're a life saver. Now i'v got another problem, when i try to upload files to the site i get this error

'Error sending version negotiation request'

Any advice once again much appreciated!

[Mike Hughes]

It's because actinic is in actinic host mode. See this thread http://community.actinic.com/showthr...on+negotiation

Mike

[jamescheema]

cheers again mike, problem fully solved!