help! error generating html pages

[derventio]

Hi, I used housekeeping and purged all deleted products - now i try to preview catalogue before uploading and it says 'error generating html pages-section derventio design ltd'. What is happening?

help please!

steve
www.derventiodesign.com

[Duncan Rounding]

Compact the database and re-try - that might help.

Duncan R

[derventio]

Thanks Duncan, worked like a charm.

Steve.

[matperino]

Error generating Html pages

Hi, I have the same error message(click here to see a screencapture) when I try to update my catalog.

I did "Housekeeping | Compact Databases" and also purged the deleted items, but it doesn't help

Any idea ?

(my catalog url : http://commerce.ictl.com/)

Thanks

[jont]

Have you modified any of the templates recently - particularly the Act_Primary.html or templates specific to the sections or products?

[matperino]

No error any longer... I reimported all the files, refreshed the site and it works... thanks.

[ljm_01]

Hi,
I have a similar problem. My developer will not generate HTML files and 2 error message appear:
1. "No error occured" click OK
2. "Error generating HTML pages"

I have tried compacting the databases but this has not solved the prolem.

Also, I am unable to upload my work as Developer crashes half way through the "Checking catalog" part of the upload process.....

Any help or suggestions greatfully received....

Thanks
LJM_01

[Bruce]

That would indicate a corrupted section page. I would suggest raising a ticket with support on this else calling in support if you have a cover contract as we will have to see a snapshot to determine what is happening.

Support ticket @ http://www.actinic.co.uk/support/register.htm

Kind regards,

[Linefour]

Have the same problem but cannot purge files

Have the same problem but cannot purge files.

Pretty stuck, have all these redundant files that I cannot purge.

http://www.linefour.com

Any Ideas

[pinbrook]

but cannot purge files.

why can't you purge?

[Linefour]

I go to purge content and the following file appears.
'The search key was not found in any record', this message appears twice.

Then I go to upload files and a message saying 'No error occurred' after which "Error generating HTMl files' appears. This has baffled me for ages.

http://www.linefour.com

[pinbrook]

have you tried it from the Help Menu, troubleshooting

[Linefour]

Couldn't find any problems when trouble shooting.
Stuck

[pinbrook]

Sorry I don't understand...

I was asking if you were using the Refresh and Purge option from the Troubleshooting menu

[Linefour]

No haven't used that, does that only delete perl files or does it reformat the entire site including uploads? I asking because I have over 1000 zip files which would take hours to re-load.