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Add to cart button not working when Quantity set to Confirmation Page

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    #1

    Add to cart button not working when Quantity set to Confirmation Page

    Hi i have a basic problem in that My "Add to cart button" is not working after I set the Quantity to Quantity on Confirmation Page"

    must be something farily obvious - but i cannot figure it out

    This is the site

    www.ellebury.com


    Graeme
    Tags: None
    #2
    You seem to have set 'Quantity always 1'.

    I have no problem with any add to cart button on the site, but the quantity on the cart page is not editable.
    Bill
    www.egyptianwonders.co.uk…
    Text directoryWorldwide Actinic(TM) shops
    BC Ness Solutions Support services, custom software
    Registered Microsoft™ Partner (ISV)
    VoIP UK: 0131 208 0605
    Located: Alexandria, EGYPT

    Comment

      #3
      Quantity on Confirmation page

      Originally posted by wjcampbe
      You seem to have set 'Quantity always 1'.

      I have no problem with any add to cart button on the site, but the quantity on the cart page is not editable.
      Yes i could not get the Quantity on Confirmation Page to work - the add to card button just did not respond with this setting. Instead i found a fix here which hides the NETQUOTEVAR:QUANITITY varibale and defaults the quantity to 1. this works but its unsatisfactory. (<input type=hidden name="Q_NETQUOTEVAR:PRODUCTREFERENCE" value="1">)

      Some products in the as i want customers to set Quantities in the Confirmatino page and not display the quanitity box on the product page -

      This seems simple enough - but i cannot see why its not working

      Comment

        #4
        Sorry, can't begin to look for a fix, till we can actually see what is wrong. If you can put a section back up with the QTY on Confirmation Page setting, we could have a look and maybe solve the problem.
        Bill
        www.egyptianwonders.co.uk…
        Text directoryWorldwide Actinic(TM) shops
        BC Ness Solutions Support services, custom software
        Registered Microsoft™ Partner (ISV)
        VoIP UK: 0131 208 0605
        Located: Alexandria, EGYPT

        Comment

          #5
          Originally posted by wjcampbe
          Sorry, can't begin to look for a fix, till we can actually see what is wrong. If you can put a section back up with the QTY on Confirmation Page setting, we could have a look and maybe solve the problem.
          Thanks for getting back - i have now set the site for Quantity on Confirmation page -

          Here is the HTML from the Act_ProductLine.html

          *******************begin************************

          <!-- ProductLine HTML begin -->
          <!-- Insert HTML for the top of the individual product -->


          <body link="#FFFFFF" vlink="#FFFFFF" alink="#FFFFFF">
          NETQUOTEVAR:INCLUDE Act_ProductSeparator.html NETQUOTEVAR:ENDSEPARATOR NETQUOTEVAR:PRODUCTFORMBEGIN <script language=JavaScript>
          <!-- (V11)
          current = 'NETQUOTEVAR:IMAGEFILE';
          iwidth = 'NETQUOTEVAR:IMAGEWIDTH';
          iheight = 'NETQUOTEVAR:IMAGEHEIGHT';
          scaledown = 'CUSTOMVAR:ICONSCALE';
          colcount = 'CUSTOMVAR:ICONSPERLINE';
          buttonunder = CUSTOMVAR:BUTTONUNDER;
          textunder = CUSTOMVAR:TEXTUNDER;
          colpos = 0;
          // -->
          </script>
          <tr>

          <td rowspan="2" align="CENTER" valign="TOP">
          <div align="left">NETQUOTEVAR:TEMPLATEBEGINXML
          NETQUOTEVAR:PRODUCTIMAGE<font size="1">NETQUOTEVAR:PRODUCTLINKTEXT </font>
          </div></td>

          <td colspan="2" align="LEFT" valign="TOP">
          <table width="325" border="0" cellpadding="0" cellspacing="0">
          <tr>
          <td colspan="5"> <a name="NETQUOTEVAR:PRODUCTANCHOR"><span class="actxsmall"><b>NETQUOTEVAR:PRODUCTNAME</b></span></a>
          <br> <span class="actxsmall">NETQUOTEVAR:PRODUCTREF NETQUOTEVAR:PRODUCTBEGINLINK
          NETQUOTEVAR:PRODUCTENDLINK NETQUOTEVAR:PRICEEXPLANATION </span></td>
          </tr>
          <tr>
          <td colspan="5"><span class="actxsmall">NETQUOTEVAR:PRODUCTDESCRIPTION</span></td>
          </tr>
          <tr>
          <td colspan="5"> <div align="left"><span class="actxsmall">NETQUOTEVAR:PRODUCTPRICE
          &nbsp;CUSTOMVAR:RRP</span></div></td>
          </tr>
          <tr>
          <td colspan="5">&nbsp;</td>
          </tr>
          <tr>
          <td colspan="5"><table width="150" border="0" cellspacing="1" cellpadding="0">
          <tr>
          <td width="125"><span class="actxsmall"><b>Number in Stock:</b></span></td>
          <td width="25">NETQUOTEVAR:STOCKLEVEL </td>
          </tr>
          </table></td>
          </tr>
          <tr>
          <td colspan="5"><table width="300" border="0" cellspacing="0" cellpadding="0">
          <tr>
          <td width="150">&nbsp;</td>
          <td width="150">&nbsp; </td>
          </tr>
          <tr>
          <td colspan="2"><table width="300" border="0" cellspacing="1" cellpadding="0">
          <tr>
          <td width="115">NETQUOTEVAR:VARIANTLABEL1</td>
          <td width="185">NETQUOTEVAR:VARIANTSELECTOR1</td>
          </tr>
          <tr>
          <td>NETQUOTEVAR:VARIANTLABEL2</td>
          <td>NETQUOTEVAR:VARIANTSELECTOR2</td>
          </tr>
          <tr>
          <td>NETQUOTEVAR:VARIANTLABEL3</td>
          <td>NETQUOTEVAR:VARIANTSELECTOR3</td>
          </tr>
          </table></td>
          </tr>
          </table></td>
          </tr>
          <tr>
          <td colspan="5"></td>
          </tr>
          <tr>
          <td width="25" height="25">NETQUOTEVAR:EXTINFOBUTTON </td>
          <td width="90"><div align="left">NETQUOTEVAR:EXTINFOLINK</div></td>
          <td width="35"> <div align="right">
          <p>&nbsp;</p>
          <p>&nbsp;</p>
          </div></td>
          <td width="70">NETQUOTEVAR:PRODUCTQUANTITY <!-- <input type=hidden name="Q_NETQUOTEVAR:PRODUCTREFERENCE" value="1">-->
          </td>
          <td width="100"><div align="right">NETQUOTEVAR:VARIANTADDTOCARTBUTTON
          </div></td>
          </tr>
          </table>
          <span class="actxsmall">NETQUOTEVARISCOUNTINFO </span>
          <span class="actxsmall">NETQUOTEVAR:OTHERINFOPROMPT </span>
          <span class="actxsmall">NETQUOTEVARATEPROMPT </span>
          </td>
          </tr>
          <tr>
          <td colspan="2" align="LEFT"><span class="actxsmall">
          <strong>NETQUOTEVAR:CARTERRORXML

          </span>
          NETQUOTEVAR:TEMPLATEENDXML </td>
          </tr>
          NETQUOTEVAR:PRODUCTFORMEND
          NETQUOTEVAR:NEXT
          <!-- -->
          <!--Insert HTML for the bottom of the individual product -->
          <!-- ProductLine HTML end -->

          ************END****************

          Graeme

          Comment

            #6
            Have a look at your Act_Cartbutton.html template - it should read INPUT TYPE=SUBMIT

            Your ProductLine template looks OK - but the code being produced has no function.

            When I try the Qty on Confirmation page the add to cart code produced is
            <Actinic:ACTIONS><P><INPUT TYPE=SUBMIT VALUE="Add to cart" NAME="332"></P></Actinic:ACTIONS>

            Your page shows INPUT TYPE="IMAGE" SRC="add-to-cart.gif" NAME="_Exte1 black" WIDTH="68" HEIGHT="25" BORDER="0" ALT="Add To Cart">
            Bill
            www.egyptianwonders.co.uk…
            Text directoryWorldwide Actinic(TM) shops
            BC Ness Solutions Support services, custom software
            Registered Microsoft™ Partner (ISV)
            VoIP UK: 0131 208 0605
            Located: Alexandria, EGYPT

            Comment

              #7
              i do seem to have INPUT TYPE=SUBMIT on this page - have a look:


              <!-- CartButton HTML begin -->
              <!-- This template is used for the add to cart button. -->
              <P><INPUT TYPE=SUBMIT VALUE="NETQUOTEVAR:BUTTONLABEL" NAME="NETQUOTEVAR:BUTTONNAME"></P>

              <!-- This template is used for the add to cart button. -->
              <!-- CartButton HTML end -->

              It is strange as, when set to Quantity on Product page - everything is fine!!

              Any ideas as to why when changing from Quantity on Product page to Quantity on confirmation page disables the add to cart button ??
              Graeme

              Comment

                #8
                Can you check if 'can be ordered online' is ticked on the general tab of the products?
                Bill
                www.egyptianwonders.co.uk…
                Text directoryWorldwide Actinic(TM) shops
                BC Ness Solutions Support services, custom software
                Registered Microsoft™ Partner (ISV)
                VoIP UK: 0131 208 0605
                Located: Alexandria, EGYPT

                Comment

                  #9
                  yes that is checked

                  Comment

                    #10
                    You need to add the Actinic Actions into the template where you have the Add to cart button, so that it becomes
                    Code:
                    <td width="100"><div align="right"><Actinic:ACTIONS>NETQUOTEVAR:VARIANTADDTOCARTBUTTON</Actinic:A
CTIONS>
</div></td>
                    Bill
                    www.egyptianwonders.co.uk…
                    Text directoryWorldwide Actinic(TM) shops
                    BC Ness Solutions Support services, custom software
                    Registered Microsoft™ Partner (ISV)
                    VoIP UK: 0131 208 0605
                    Located: Alexandria, EGYPT

                    Comment

                      #11
                      OK - thanks but still not working. Let me tell you what I have configured on Actinic that i do not normally -

                      1, stock monitoring is on for evey product with a default of
                      Estimated stock = 1
                      Warn if below = 0
                      Suspend orders if below = 0

                      2 on each product >Details tab I have set the Minimun Quantity = 1 and Maximum Quanitity to = 1

                      3 Set stock monitoring on in Business Settings > Options

                      any ideas here

                      Comment

                        #12
                        Those settings are confusing. We are trying to get to a page where the user can set/change the quantity with restrictions in place which deny the customer any quantity option.

                        Try est stock = 5 warn = 2 suspend = 1
                        min 1 max 3

                        Lets see if we can get to the choice page when there is a choice to be made.

                        If what you really want is qty always 1, why not set that and either leave qty on product page or use the qty in cart shopping mode?
                        Bill
                        www.egyptianwonders.co.uk…
                        Text directoryWorldwide Actinic(TM) shops
                        BC Ness Solutions Support services, custom software
                        Registered Microsoft™ Partner (ISV)
                        VoIP UK: 0131 208 0605
                        Located: Alexandria, EGYPT

                        Comment

                          #13
                          hi this is a strange one - still not working - i have tempoarily set the Act_ProductLine.htm to:

                          <input type=hidden name="Q_NETQUOTEVAR:PRODUCTREFERENCE" value="1">

                          and set Quantity on Product page

                          this is exactly what i want - it seem i am missing something very elementary here - but just cannot figure it out

                          Graeme

                          Comment

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