On our site we offer £5 off when they spend £35. While for the most part this has worked, someone managed to buy a combination of books that gave them 50% off! (Order value £36.69, discount £18.07, final total £18.89)
The products are in the same group and this is the only discount running on the site. I have checked and double checked everything. The group is set to only 1 discount per order and also the main settings of the discounts allow only 1 cart content discount per order.
When we received the order and the discount for each item was broken down, on one of the £6.99 items it gave a £3 discount, but on the £10.99 item it only applied a £1.57 discount.
Has anyone else experienced this problem before or does anyone know how to resolve this? Any assistance will be most appreciated as this has also occured on one of our other sites recently but for different products.
Cheers
The products are in the same group and this is the only discount running on the site. I have checked and double checked everything. The group is set to only 1 discount per order and also the main settings of the discounts allow only 1 cart content discount per order.
When we received the order and the discount for each item was broken down, on one of the £6.99 items it gave a £3 discount, but on the £10.99 item it only applied a £1.57 discount.
Has anyone else experienced this problem before or does anyone know how to resolve this? Any assistance will be most appreciated as this has also occured on one of our other sites recently but for different products.
Cheers
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