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    Catalog Order Received

    Please help, I am not receiving e-mails as the customer completes the order.

    Yesterday I received 3 e-mails telling me I had one order.

    At 7.39 this morning I received two more e-mails for orders placed at 22.52pm last night, one of these was a payment through Paypal, when I check my paypal account the money is there but I have not received notification.

    I have not changed any settings and appear to be receiving other e-mails OK.

    Joy

    #2
    Hi,

    This happens often with paypal - I would say its them and not actinic, tomorrow it will be fine.

    Thanks
    Lee
    Many Thanks
    Lee
    Landscape Garden Machinery, Power Tools and Safety Equipment

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      #3
      But what about the notification from actinic because 2 out ot the 3 orders were not paypal and all were very late notifications from actinic

      Joy

      Comment


        #4
        It may well be your mail server playing up.
        David
        Mandrake Press Ltd

        <a href="http://www.mandrake-press.co.uk" target="_blank">www.mandrake-press.co.uk</a>

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