Problems with new site

[lennymos123]

Hi

I have uploaded a 30 day trial actinic catalogue to it. When i click the link below i get a general script error.

Ive rang my hosting company thinking it was a permissions problem , but its on a windows server , they say its my actinic settings can someone shed some light on this problem. i use the wizard setup and it wont recognise Path to the cgi-bin file

sorry newbie question

http://www.batteryland.co.uk/cgi-bin...html&NOLOGIN=1


Paul

[I-CC]

If you can say what host you are using, then someone else using them might be able to guide you through the settings they used

[pinbrook]

if you are using a 30 day trial it might be beneficial to use actinics trial server.

I mention this as unless your host is experienced with actinic, it can be a pig to set up on a windows server.

Your 30 days would be better spent in actinic space as you will be up and running immediately

[lennymos123]

Hi thanks for your answers, i use a reseller account with webtapestry i am already running a website using actinic and accepting orders, through the first link is below.

What i can't understand is the 2 sites are on the same windows server hosted by weptapestry.

I have adjusted the usual username , password etc. but sill no joy

http://www.palo.co.uk/cgi-bin/ss0000...html&NOLOGIN=1

http://www.batteryland.co.uk/cgi-bin...html&NOLOGIN=1

Paul

[pinbrook]

why don't you post the network settings you have for both sites, then we can compare - excluding passwords etc

don't forget to tell us which set works and which do not

[lennymos123]

Ok the Network settings are as follows first cart working perfect second not

Cat URL

http://www.palo.co.uk/acatalog/
http://www.batteryland.co.uk/acatalog/

CGI-BIN URL

http://www.palo.co.uk/cgi-bin/
http://www.batteryland.co.uk/cgi-bin/

codebase

./
./

Path from CGI

../acatalog/
../acatalog/

Path To CGI-BIN (this seems to be the problem as the wizard wont go passed this).

/public_html/cgi-bin/
/public_html/cgi-bin/

Tick boxes checked are : FTP Details : Use passive FTP tranfers
Common Settings : Ignore passive transfer errors

Path to perl shell on both /usr/bin/perl

Hope this is enough information

Paul

[dmalani]

Hi there

Can you please check if you are using unique CGI script ID number (Advanced | Network setup) for both the sites if using a common cgi-bin folder.

The best way to host multiple sites would be to have a different directory for each site Site 1 and Site 2 and a seperate acatalog and cgi-bin folder under each directory.

Example:
Can have a separate directories for the two sites like Palo and Batteryland under Public_html

catalog url would be:
http://www.palo.co.uk/acatalog/
http://www.batteryland.co.uk/acatalog/

cgi-bin url:
http://www.palo.co.uk/cgi-bin/
http://www.batteryland.co.uk/cgi-bin/

Path from cgi-bin to acatalog directory:
../Palo/acatalog/
../Batteryland/acatalog/

Path to cgi-bin
/Public_html/Palo/cgi-bin/
/Public_html/Batteryland/cgi-bin/

I hope this helps.


Regards

Dhivya Malani