Surcharge inc Tax...

[NVL]

I have a surcharge rule set that a 3.5% levy be added should anyone trigger it, this works (now) reliably where we did have problems beofre which were resolved via Actinic...

However the rule is set to calculate this surcharge on Cart Value Inc Actual Tax and despite this the nett value is being used.

I'm going to try this with the value set to ...Default Tax but overall this sounds like a problem, any ideas?

[Robert_Taylor]

Hi David,

The options 'Cart Value excluding Tax', 'Cart Value Inc Default Tax' and 'Cart Value Inc Actual Tax' are options that affect only the trigger.

For example if you select 'Cart Value Inc Actual Tax' and the value of the products added is £93 excluding VAT, the trigger would still be applied cause after including VAT the amount exceeds £100

I have attached a screenshot which should help you understand better.

The Surcharge is calculated based on the nett and VAT is then applied to the resulting total.

Robert.