checkout error

[emaginedtp]

lo, i need help asap, this problem is making customers cancel orders as they think its broke

i've tested this myself and the orders come through to me ok but the process takes along time to go though then refreshes with this error message displayed about payment details

Payment Method
An error occurred while recording your order. Try again or press "<Back" to select a different payment method or press "Cancel" and contact us with your order details. The error was: 500 EOF instead of reponse status line

Help please.

[RuralWeb]

Both payment methods worked for me Ok. It may be a problem at payPals end?

[emaginedtp]

paypals not a problem, its the credit card payments

[RuralWeb]

As I said the checkout passed the payment to Actinic SSL with no problem - I have just done it again!

If the problem is when you submit the credit card payment then you should contact Actinic direct.