I have gone through previous postings but cannot find something that specifically answers my problem.
I have my postage settings set to "By Weight" - I sell old comics, all of which have different weights, so I am happy with this idea for now (apart from having to weigh every comic, of course, that will get old very quickly!)
My problem is this - the packaging I'm using weighs 166g - a padded mailing and two pieces of card. However, when shopping, the cart doesn't take this weight into account, so for example my first price band is $2 postage for anything weighing below 250g, but in the shopping cart that is coming up as 250g of comics alone, the packing materials are not being included. I have set the default package weight to 0.166, which I thought would solve this, but it hasn't.
Could someone please tell me what I am doing wrong?
David Kay
http://www.backissuesheaven.com
I have my postage settings set to "By Weight" - I sell old comics, all of which have different weights, so I am happy with this idea for now (apart from having to weigh every comic, of course, that will get old very quickly!)
My problem is this - the packaging I'm using weighs 166g - a padded mailing and two pieces of card. However, when shopping, the cart doesn't take this weight into account, so for example my first price band is $2 postage for anything weighing below 250g, but in the shopping cart that is coming up as 250g of comics alone, the packing materials are not being included. I have set the default package weight to 0.166, which I thought would solve this, but it hasn't.
Could someone please tell me what I am doing wrong?
David Kay
http://www.backissuesheaven.com
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