Login redirect page problem

[David_B]

I have a problem with the page whci the customer lands on after they have submiited their details on the login form.
I have checked through all the posts/knowledge base articles re login redirect but none of them seem to solve the problem.

After the customer logs in the page which loads up is the catalog home page but it does not form correctly and only the links on the page show up. Also, I notice that the url comes up as http://(our url)/ cgi-bin/bb000001.pl

The login procedure works fine and the customer is recognised.

If I click on any of the links on this badly formed page I get the correct pages showing and from then on everything works fine. The problem is just this initial page that diplays after login.

I've tried the various solutions but to no avail...any thoughts?

[Bruce]

David,

If you look at the source code on this badly formed page what value do you have for BASE HREF= on that page? The page that is displayed using a URL like this http://localhost/cgi-bin/bb000002.pl is actually http://localhost/acatalog/index.html, which is the same as would be seen by a Customer not logged in, the difference being the links are all via the cgi-bin, this is because the customer is logged in. The template used here is Act_Primary.html.

I would suggest going into Design | Options | Miscellaneous and 'Generation Options', here uncheck "Compact HTML/CGI" and then update the site. Once done if you take a look at the source code you will be able to see which template is being brought in.

Kind regards,

[David_B]

Login problem

Thanks...your solution helped me spot the problem It was my faullt as during a redesign of a page I had used the wrong template. This was the one thing I didn't spot. Works perfectly now.