New hosting company, site move, can't find cgi-bin

[Redspan]

Hi,

Having to move a basic site to a new server. Everythings fine, network settings seem ok but problem with cgi-bin.

A test of the network settings says I should run Web, Configure Web Site Details, so I have but it gets as far as the cgi-bin bit and fails to find the diretory even though it's there and I can see it in the FTP window.

I've changed the persmissions to 777, and I can upload all the site files except the cgi-bin files. If I do an upload it fails at the last step - the merge, so the html files and images in the brochure are loaded but the shop files are not.

Any ideas?

TIA

[andyh]

Hello Redspan

Is your site hosted on Linux / Unix or Windows ?

I had the same problem on a Windows Server using fasthosts. The problem (I think) was to do with the permissions on the directory.

I had a similar problem on Linux, I corrected this by disabling scripts then re-enabling them.

Both times were with fasthosts hosted sites

Thanks

Andy

[Taz]

From past experience it may be best to try the following

Your hosting company will have to reset the permissions from their side or run a DNS fix. This will hopefully sort the problem out, else you could find yourself sitting there for weeks trying to resolve....

[karthik]

Hi there,

Can you please send me the network settings or register an email query at http://www.actinic.co.uk/support/register.htm so that one of us can investigate the issue.