order will not ship

[gary in jersey]

cant get an order to clear from pending, all fields marked as completed eg: packing list printed, invoice printed, full payment recived, but when applied date shipped will not fill even though marked as shipped... any ideas.. if this is a one off glitch would be happy to move over to completed as is if i can find a way to do this..?

[gary in jersey]

Can i just get rid of this completed order

just want it off the pending screen, still cant see why it wont mark as shipped,
dont really want to upset the report figures, but must clear it from pending screen, any sugestions as to how bar the obvious delete it

[wjcampbe]

Try exporting the order to file - see Help | Help Topics - Exporting orders.

[gary in jersey]

in past experience

exporting an order removes its values from actinic generated reports which i need to use in future,