I am trying to set up a surcharge that Will be applied only when some one phone our sales call to make an odrer (for people that don't have access to the internet). I have set up a login for all the members of our sales team, each one a seperate buyers within a Customer Account Called HWC. I have put this Customer Account inside a customer group called HWCPhoneOrders.
I then set up the following in the Discounts and Surcharges section...
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Order-Level:
Description: Telephone Surcharge
Properties:
Enabled: Yes
Based On: Cart Value Including Actual Tax
Type: Amount
Require Coupon: No
Triggers:
Cart Value: £0.01
Amount: £2.13
Surcharge: Yes
Date Restrictions:
Valid From: Yes - 04/03/06
Valid Until: No
Restrict to Payment Method: No
Restrict to Cutomer Group: Yes
Customer Group: HWCPhoneOrders
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However, when I log in to the site as a member of the sales team the surcharge is not being applied to any of the ordes.
I have tryed disabling the restriction on the customer group and then surcharge is applied to every order (logged in or not). Why is it that when I apply the restricion to only my sales team the surchagre stops working?
I then set up the following in the Discounts and Surcharges section...
~~~~~~~~~~~~~~~~~~~~~~~~~~~
Order-Level:
Description: Telephone Surcharge
Properties:
Enabled: Yes
Based On: Cart Value Including Actual Tax
Type: Amount
Require Coupon: No
Triggers:
Cart Value: £0.01
Amount: £2.13
Surcharge: Yes
Date Restrictions:
Valid From: Yes - 04/03/06
Valid Until: No
Restrict to Payment Method: No
Restrict to Cutomer Group: Yes
Customer Group: HWCPhoneOrders
~~~~~~~~~~~~~~~~~~~~~~~~~~~
However, when I log in to the site as a member of the sales team the surcharge is not being applied to any of the ordes.
I have tryed disabling the restriction on the customer group and then surcharge is applied to every order (logged in or not). Why is it that when I apply the restricion to only my sales team the surchagre stops working?
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