I had been using v6 of actinic running 2 sites for nearly a year. As I had been getting lots of orders I decided to integrate with Sage. I realised I needed to upgrade to v7 to do this. So I paid for 2 licenses and upgraded. I set up Actinic link, and proceeded to export data into my Sage software. I thought I had done it. When my accountant came to look at the data in Sage it was noticed that Link had exported the sales invoices, but in Sage they do not show up as being paid. I can see this by clicking on BANK then RECORD then ACTIVITY where there should be a long list of what has gone in and out of the bank. It shows up as being empty. Also, when I click on CUSTOMERS under the heading 'balance' it shows up as outstanding. I rang tech support who eventually told me that as I have Sage Accountant v8 none of the completed transactions in Actinic will go through as 'paid' in Sage. So as I have thousands of orders, it will take me weeks to change the data in Sage. Has anyone else had this problem and how did they get out of it without having to pay £800 for the Financial Controller version of Sage? There must be an easier and cheaper way. Please help...
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Not very good myself and other half not here but here goes
If you go into "INVOICES" in sage you should find your invoices that have been transfered from Actinic.
Agaist each of these you will fins a colomn marked Posted and against each invoice either the word yes or a blank
If the word is yes then they have been posted id no then you need to highlight each one and then press the "UPDATE" button to post them
After this you will have to manually enter the payments but not sure how that works
Yours may be different as im on V11 Accountant plus
Only recently that paid facility incorporated into link
You may be able to upgrade to accountant plus v12 at a smaller price than the quoted £800 have a word with sage
Hope this helpsChris Ashdown
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