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Suddenly won't allow orders to UK!

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    Suddenly won't allow orders to UK!

    For some reason, today my site won't allow people from the UK to go any further than the screen where they choose the UK as their country.

    If they choose any other country then it goes to the page where they fill in their address as normal.

    But if they pick UK and press 'next' it just stays on that page.

    Any ideas?!

    Thanks

    #2
    Have you accidentally changed a setting in View | Business settings - tax tab or shipping and handling tab?
    Bill
    www.egyptianwonders.co.uk
    Text directoryWorldwide Actinic(TM) shops
    BC Ness Solutions Support services, custom software
    Registered Microsoft™ Partner (ISV)
    VoIP UK: 0131 208 0605
    Located: Alexandria, EGYPT

    Comment


      #3
      Originally posted by wjcampbe
      Have you accidentally changed a setting in View | Business settings - tax tab or shipping and handling tab?

      Nope, nothing!

      What could cause this anyway?

      Thanks

      Comment


        #4
        If the UK is not in a tax zone the shipping will stop working. If you cannot ship, you cannot sell.

        If the UK has no shipping methods/rates specified you cannot deliver so you cannpt sell.

        If your payment methods are 'limited by location' and the UK is not included in the permitted locations, you cannot sell.

        Same is true of UK subdivisions if you have created these.
        Bill
        www.egyptianwonders.co.uk
        Text directoryWorldwide Actinic(TM) shops
        BC Ness Solutions Support services, custom software
        Registered Microsoft™ Partner (ISV)
        VoIP UK: 0131 208 0605
        Located: Alexandria, EGYPT

        Comment

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