How do I create a CREDIT NOTE??

[animal dreams]

I've seen lost of posts talking about refunds and it seems the usual practice is to amend the original order. However this is no good for B2B and doesn't comply with VAT procedures, since the VAT liabilty occurs at the date of the invoice or credit note, not the order date!

How can I raise a credit note (or invoice with negative sales!) at a given date and also books products back into stock??

[wjcampbe]

Credit Note - use your accounts package
Products back into stock - Go to the order, click the line items tab, highlight a line and un-ship it. Then cancel the line and add an explanation.