My site has been online a couple of weeks now, but many of my prospective customers are aborting the sale before completion.
The reason being that the site is insecure (no padlock), my sole payment provider is Paypal. Customers contact me by email asking for an alternative method of payment which I'm unable to provide at the present time.
Does Paypal really have such a bad reputation as to deter customers?
I've used Paypal for years for purchases from various sites without problem, even my bank advised using Paypal.
Has anyone had a similar problem using Paypal?
Nigel.
The reason being that the site is insecure (no padlock), my sole payment provider is Paypal. Customers contact me by email asking for an alternative method of payment which I'm unable to provide at the present time.
Does Paypal really have such a bad reputation as to deter customers?
I've used Paypal for years for purchases from various sites without problem, even my bank advised using Paypal.
Has anyone had a similar problem using Paypal?
Nigel.
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