EmailMessage for Protx

[johking]

Where in Actinic do I modify this field so that it appears on the Protx confirmation email?

The Protx email currently says:

"Dear...

Thank you for your order. Your payment has been processed successfully.

You can put your own message in here

Please quote your order number...."

I asked Protx and they tell me I need to identify where in Actinic the EmailMessage field is (this is the field passed on to Protx).

Thanks for help

Jo

[Bruce]

Jo,

This bit "You can put your own message in here" is brought in by an Actinic Script. You will need to edit OCCPROTXScriptTemplate.pl , open it with note pad and look for '# Add new 2.22 fields as well'

Just below this you should see the following bit of code

# Add new 2.22 fields as well

$sCrypt .= "&eMailMessage=You can put your own message in here";
$sCrypt .= "&AllowGiftAid=0";
$sCrypt .= "&ApplyAVSCV2=0";
$sCrypt .= "&Apply3DSecure=0";

Change the default text to suit your needs. Save the file and exit.

You will find the file in C:\Program Files\Actinic v7\Sites\Site1\CommonOCC

Kind regards,

[johking]

Thanks very much Bruce

Much better support here than at Protx! (though they did reply eventually).

Cheers

Jo

[johking]

Hi Bruce

Panic!

Since I made that change I am getting this message when Actinic transfers me to Protx

"Incomplete information submitted. The VendorTxCode field may be missing or you may have used an incorrect encryption password."

Can you give me any advice as this is a bit of a disaster!

Thanks

Jo

[johking]

Panic over...

Read up in this forum that the OCCPROTXScriptTemplate.pl might have reset itself to testvendor instead of the proper encryption password.

Why?

Anyway, replacing the password and updating the ini file worked fine.

Lordy, I don't need this sort of tension on a Saturday morning.

Jo

[johking]

Looks like I do need help after all.

I fixed the problem - everything was hunky dory.

I then created a site snapshot as I exited and got this warning message:

"Some files were replaced during the Payment Service Providers upgrade. The existing files have been backed up. If you have customized these files you will have to re-apply those customizations."

Sure enough, the OCCPROTXScriptTemplate.pl file has reset itself to testvendor again.

Is this going to happen every time I back up, or is there something I am doing wrong?

And now that I have put in the encryption password again and saved it, do I still need to upgrade the ini file? - because the website is correct, it doesn't need to know that I keep losing this password within actinic? Am I understanding correctly?

Many thanks

Jo

[orcahouse]

I believe that after any changes to the OCCPROTXScriptTemplate.pl file you should increment the version number at the top of OCCUpgrade.ini by 1. Try that - if it doesn't helpthen go back to the original number!

Tom

[johking]

Thanks Tom, I did do that - and it updated the site fine. The problem I have is that after a site snapshot backup, the changes I made (to put in the correct encryption password) disappeared.

This seems an odd thing to happen and I was wondering if maybe I am doing things in the wrong order.

I don't want the shopping cart to go wonky every time I upload the site after a site snapshot has been backed up.

Jo

[Bruce]

Jo,

I would suggest having aread of this thread.. http://community.actinic.com/showthread.php?t=20147. Can you contact PROTX and get a new secret key. Enter the value, update the ini file and then refresh the site. Now take a backup or snapshot of the site and let us know if it still creates this problem.

Kind regards,