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Belgium & Canada - Shipping error

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    Belgium & Canada - Shipping error

    Please see www.flyingneedle.com and choose Belgium as the invoice location for demonstration of this problem.

    When a customer chooses Belgium as the invoice/shipping location, the shipping calculation is for Canada and says so. Why?? How do I fix this?

    Our shipping stuff in Actinic all looks okay, we've not encountered this for any other destination (but we haven't received orders from every country, either, so I can't tell how systemic the problem might be).

    Thanks,

    Heidi
    --
    Heidi I. Jones
    Ridgerunner Consulting

    #2
    Hi Heidi

    Normally the shipping will include the class name on the shopping cart and I presume you have named a class as 'Canada' which is apparently showing up while adding an invoice destination. Please make sure that under the Zone where Belgium is defined, there are no classes named as Canada. You can right click on the class name and click on Properties to rename it, apply the changes and upload your site.

    I hope this helps.
    Regards

    Dhivya Malani

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