Contact Us Page

[sgtbash]

Hi there,

I am having trouble getting the contact page working correcty, all it seems to do is display actinic's variables. (NETQUOTEVAR:...)

Here is the url for my site/page

http://trials.actinic.com/trials/tri...9/contact.html

Thanks

Bash

[fergusw]

Hi Bash,
This is a quirk in the actinic template design. The "NETQUOTEVAR" s in question can simply be removed from the value fields within the HTML template that controls this page
"Act_ContactUs.html"

This file can be found in your site1 directory. Open it in an HTML editor, or notepad, locate the lines where you see

<input type="TEXT" name="Name" size="50" maxsize="125" value="NETQUOTEVAR:NAMEVALUE">

and delete the relevant NETQUOTEVAR
e.g.

<input type="TEXT" name="Name" size="50" maxsize="125" value="">

Note: Only delete the NETQUOTEVARs from the lines that have

input type="TEXT"

in them.

Save this file then update your website. This will remove the netquotevars from the contact us page.

In order for the form to work correctly you have to ensure that the SMTP server field in your "Advanced | Network Setup" has been correctly configured for you hosting area. If you are unsure about this field then 'localhost' is a good default value to try.

[sgtbash]

hmm, ive done that and it still display's variable names by the name of the box. it also does not have any text in the "send" box.

i think i have broken the contact page, is there anywhere i can get an origninal one?

what does the form look at to send the information?
is there anyway of recreating my own form to use actinincs posting method?

thanks

Dan

[fergusw]

You can find an original Act_ContactUs.html here

C:\Program Files\Actinic v7\Formats\Themes\BusinessCSS

or equivalent installation folder.


or simply copy and paste the following into your existing one.

<!-- Act_ContactUs HTML begin -->
<Actinic:VALIDATIONERROR/>
  
<table cellpadding="3" cellspacing="0">
  <tr> 
    <td width="15">&nbsp;</td>
    <td colspan="2"><strong>NETQUOTEVAR:FORMHEADER</strong><br> 
      <br> </td>
  </tr>
  <tr> 
    <td>&nbsp;</td>
    <td>NETQUOTEVAR:NAME</td>
    <td> <input type="TEXT" name="Name" size="50" maxsize="125"> 
    </td>
  </tr>
  <tr> 
    <td>&nbsp;</td>
    <td>NETQUOTEVAR:SUBJECT</td>
    <td> <input type="TEXT" name="Subject" size="50" maxsize="125"> 
    </td>
  </tr>
  <tr> 
    <td>&nbsp;</td>
    <td>NETQUOTEVAR:EMAIL</td>
    <td> <input type="TEXT" name="EmailAddress" size="50" maxsize="125"> 
    </td>
  </tr>
  <tr> 
    <td valign="top">&nbsp;</td>
    <td valign="top">NETQUOTEVAR:MESSAGE</td>
    <td><textarea type="TEXT" rows="10" cols="45" name="Message"></textarea></td>
  </tr>
  <tr> 
    <td valign="top">&nbsp;</td>
    <td valign="top">&nbsp;</td>
    <td><input type="SUBMIT" name="ACTION" value="NETQUOTEVAR:SENDBUTTON"> </td>
  </tr>
  <tr> 
    <td valign="top">&nbsp;</td>
    <td colspan="2" valign="top">NETQUOTEVAR:REQUIREDFIELDS NETQUOTEVAR:HIGHLIGHTED.</td>
  </tr>
</table>
<!-- Act_ContactUs HTML ends -->

[remmo]

Hi Dan,

You'll find that the Contact Us page will not show propertly on the trial server. I'm not technical but it apparantly has something to do with the SMTP settings. I experienced this same problem. However when you upload to your own webspace the Contact Us page will work as it should. Hope this helps.

[sgtbash]

hi,

tried both of those solutions and neither work...

i now have my own hosting account and the website is located at..

nineplus.1337server.co.uk

bash

[wjcampbe]

If you change the code behind the contact us link to the actinic standard, you will find the page works just fine.

The href should be http://nineplus.1337server.co.uk/cgi...CTION=SHOWFORM

[sgtbash]

Hi,

All working fine now i have updated the link correctly - thanks.