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    Feedback Form

    Hi, just read a previous note about forms not being anything to do with Actinic but i just rang my host 1&1 as i was looking for information on what form processing scripts are available and they said it should be in the software so will display below on the off chance that someone will be able to spot where things are going wrong. I have a feedback template which when you submit comes up as Error 404 so need to know who to fix ? PS( Thought it might be to with cgi-bin/bnbform.cgi but dont know where to look)

    <html>
    <table align="center" width="100%" border="0" cellpadding="0" cellspacing="0">
    <tr>
    <td width="100%" height="113" valign="top"><p><strong><font size="3">Welcome
    to The Gift Place customer feedback area</font></strong></p>
    <p><strong><font size="3"><img src="feedback.jpg" alt="Feedback?" width="75" height="107"></font></strong></p>
    <p>We welcome and value all of your comments, please let us know what you
    like/dislike about any aspect of The Gift Place Experience. Let's make
    The Gift Place better together:</p>
    <form action="http://www.thegiftplace.co.uk/cgi-bin/bnbform.cgi" name="customer feedback" id="customer feedback" method="post">
    <p><font color="#000000" size="2" face="Verdana, Arial, Helvetica, sans-serif">Comments:<br>
    <textarea class=".actxsmall" name="comments" cols="20" rows="5" wrap="VIRTUAL"></textarea>
    </font></p>
    <p><font color="#000000" size="2" face="Verdana, Arial, Helvetica, sans-serif">Name:<br>
    <input class=".actxsmall" name="name" type="text" size="25">
    </font></p>
    <p><font color="#000000" size="2" face="Verdana, Arial, Helvetica, sans-serif">Email
    Address:<br>
    <input class=".actxsmall" name="email" type="text" size="25">
    </font></p>
    <p><font color="#000000" size="2" face="Verdana, Arial, Helvetica, sans-serif">
    I am happy for my comments to be posted on the site</font>
    <input name="permission" type="checkbox" id="posted" value="posted" checked>
    </p>
    <p>
    <input name="imageField" type="image" src="quicksearch.gif" alt="Send your feedback now!" align="middle" width="49" height="19" border="0">
    </p>
    <!-- SCRIPT CONFIGURATION SECTION -->
    <INPUT TYPE="HIDDEN" NAME="data_order"
    VALUE="comments,name,email,permission">
    <INPUT TYPE="HIDDEN" NAME="submit_to" VALUE="customerservice@thegiftplace.co.uk">
    <INPUT TYPE="HIDDEN" NAME="form_id" VALUE="customer feedback">
    <INPUT TYPE="HIDDEN" NAME="ok_url"
    VALUE="http://www.thegiftplace.co.uk/acatalog/thanks.htm">
    <!-- END OF SCRIPT CONFIGURATION SECTION -->
    </form></td>
    </tr>
    <tr>
    <td height="186">&nbsp;</td>
    </tr>
    </table>
    </html>

    #2
    The only form that comes with Actinic is the preconfigured one used in place of a mailto link. This is used for the customer to contact the site owner.

    I think you are asking for a different form here to use for feedback.

    You are correct this is not a feature of actinic, thus you need to find a form script that your host will allow you to use on their server. Hosts are becoming more fussy about the formmail scripts used as they can be abused to easily.

    The example script you have posted is not a good one to use as it leaves the email address in the script for email harvesters to collect, sell and spam to.

    Try going to http://nms-cgi.sourceforge.net/ and download the form script from there as this one holds your email in the cgi script thus securing it

    Comment


      #3
      1 & 1 have a formbuilder program in the control panel area that is quite good. I tend to use the software they provide whenever it meets the need, as they will provide support for those applications.
      Bill
      www.egyptianwonders.co.uk
      Text directoryWorldwide Actinic(TM) shops
      BC Ness Solutions Support services, custom software
      Registered Microsoft™ Partner (ISV)
      VoIP UK: 0131 208 0605
      Located: Alexandria, EGYPT

      Comment


        #4
        Forms

        Thanks Jo and Bill,

        I have managed to create the form in 1&1 and the link on my site now calls up their form - however, when it is "sent" i get the 1&1 control panel returned, but they are looking into it. Not sure if its my dreamweaver skills (or lack of) or their server problem.

        Thanks very much for the steer so far

        Cheers

        Comment

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