help - live site, basket screwed

[jxm28788]

help, I've just been running a quick test on my site for a completely different reason when I noticed the buttons in the basket are broken, as well as the credit card logo...

in the 'view code' on of the faulty buttons looks like this -

<TD align="right">
<!-- <INPUT TYPE="SUBMIT" NAME="ACTION" VALUE="NETQUOTEVAR:CHECKOUTBUTTON"> -->
<INPUT TYPE="IMAGE" NAME="ACTION_BUYNOW" SRC="checkoutnow.gif">
</TD>

which looks ok to me, as does the code for the logo -

<img src="credit-cards.gif">

but if I do a 'properties' on the card logo (properties doesn't work on the buttons but I assume it's the same problem) on the website it shows the path it is looking for, which gives a clue to the problem -

http://www.flu-protection.co.uk/cgi-bin/credit-cards.gif

CGI-BIN??? why the heck is it looking in there? it should be in the root directory (I don't have an actinic directory, it's moved to the root)

I haven't been playing with the basket recently so maybe this was a change in the primary template or something???

To see it in action go to www.flu-protection.co.uk and add something to the basket! (go back into the basket after the timeout has returned you tot he main page)

[Duncan Rounding]

Perhaps do a file listing in your site1 folder and sort by date to see if any files have been modified recently.

[jxm28788]

I've fixed the buttons for now by changing the template to reference the whole path, but I still need to know why the 'default' directory has change to CGI-BIN as it may be impacting other things I haven't noticed yet...

[pinbrook]

did you check the BASEHREF path?

[jxm28788]

did you check the BASEHREF path?

yup, but it looks ok (i think) -

<actinic:basehref value="http://www.flu-protection.co.uk/"></actinic:basehref>

although it is the 'actinic' baseref not a normal baseref if that makes any difference?

[jxm28788]

oh crap, it is affecting other things - it's not reading the actinic.css file which is why the background is white not grey... doh...

[jxm28788]

strange, when I change the css reference from "actinic.css" to "http://www.flu-protection.co.uk/actinic.ss" it gives the following error while uploading (attached) and then says there was an error generaing the html pages...

[pinbrook]

I see you are bypassing the acatalog folder, are you sure you've correctly editted the database to get your paths right?

[jxm28788]

yep, set the site up ages ago and it was working fine.

[Bruce]

John,

What is the status on this issue, is it still ongoing or have you managed to get it working?

Kind regards,

[jxm28788]

I have a workaround (use hardcoded links). Thinks works ok except for the path to the .css file which kicks up an error everytime I upload the site.

[TraceyG]

Hi,

What is the error that you receive?

[jxm28788]

error is attached to post 7 of this thread

[TraceyG]

Hi,

The reply I posted yesterday seems to have disappeared so here it is again.

As you are bypassing the 'acatalog' folder, have you been into the 'Advanced | Network Setup' screen again. By doing this, the 'acatalog' folder is added to the 'Catalog URL' field automatically and this will cause a problem. If you have then you will have to edit the database again to put it right. This could be the cause of your initial problems with missing images etc. If you do put it right then you could just have the style sheet name in the primary template rather than the full url and you shouldn't then get the error when uploading.