Change to .htacess impacting cart???

[paulbeckett]

Hi

A few weeks ago I made a very minor addition to the .htaccess file. I simply added a line to bounce a page on to another page.

Redirect /flatlinks http://www.kjbeckett.com/acatalog/stewartstand.html

I addedd this at the end of the .htaccess page.

Since then my sales have droped significantly? I still have sales but they have dropped? However my visits remain the same.

I know this is unilkely but I thought I would check to see if it was something I had done in with the .htaccess file that impacted the shopping cart on some browsers?

Paul

[Duncan Rounding]

Did you test the redirect? I'm not a .htaccess fundi but if you're trying to redirect http://www.kjbeckett.com/acatalog/flatlinks.html to http://www.kjbeckett.com/acatalog/stewartstand.html it's not working. Maybe there's a syntax problem.

Looking at your Google links (site:www.kjbeckett.com), a lot of them don't go to your pages and just come back with a 404 error page not found - such as:
www.kjbeckett.com/acatalog/by-specialoffers.html and
http://www.kjbeckett.com/acatalog/re...rtcharles.html
You could do at least do with a 404 redirect to your homepage.

You must have been changing a lot of your pages recently - this may be the cause of the drop in sales.

[wjcampbe]

if flatlinks is a page name, the redirect should read flatlinks.html - in fact if it is a catalog page, it should read /acatalog/flatlinks.html.

An attempt to reach your website using either version of flatlinks currently fails.

Please change the flatlinks part of the redirect (you probably want to make the whole thing read as follows)

Redirect permanent /acatalog/flatlinks.html http://www.kjbeckett.com/acatalog/stewartstand.html

Once you have done that, and uploaded the new htaccess to the website root, test the entry by typing the flatlinks address into your browser - if you do not end up on the stewartstand page, there is an error.

[pinbrook]

here's suggested code for a 404

ErrorDocument 404 http://www.kjbeckett.com/acatalog/index.html

assuming you want people to be taken to the catalog index page instead of getting the unfriendly page not found

[paulbeckett]

Hi

Thanks for your advice:

Re: flatlinks.html -Yes I tested the divert. The divert is actually for a fashion magazine article and therefore I haven't included the .html as in the article it reads "www.kjbeckett/flatlinks". Therefore it works as required - but I may also add two additonal diverts for the more web savy readers who may instinctively add the .html or .htm as you have done.

Re: 404 error -thanks - I'll do this.

Re: access file - I sounds like changing this file wouldn't impact shopping cart functionality.

Paul

[wjcampbe]

Well, at least the 404 works