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    Using "/?source=" as url

    Hi,
    I'm having difficulty with using a "referral URL" into acatalog.
    When I submit my site to, for instance, an online shopping mall, I use the following URL, as this lets me track traffic :-
    www.fragrant-home.co.uk/?source=buybypost for example. This takes me to my home page, however, when I click on "catalog" to take me to my shop, I sometimes get a system error. All other
    links on my site work fine except the catalog one?
    I've had this from other referrals, not just buybypost. It also happens if I type it in as a URL from the address line of ie6 etc.

    Any ideas what might be going wrong? (I'm using hitslink as my website tracking tool.)

    Many thanks,
    Graham

    #2
    Some more info, the actual error I get is pasted below. Interestingly enough it only happens the first time the link is visited. If you go again using the same browser it works..

    "Internal Server Error

    The server encountered an internal error or misconfiguration and was unable to complete your request.

    Please contact the server administrator, admin and inform them of the time the error occurred, and anything you might have done that may have caused the error.

    More information about this error may be available in the server error log.

    Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request. "

    The actual URL it's trying to get to is :-

    http://www.fragrant-home.co.uk/cgi-b...html&NOLOGIN=1

    Cheers,
    Graham

    Comment


      #3
      The problem is that Actinic is generating a session file for your store visit with

      http://www.fragrant-home.co.uk/?source=buybypost/acatalog/ being stored as the URL of the acatalog folder of your store. This means that Actinic is not able to create the links to the store pages correctly.

      There are two ways to address this

      1) Replace the 'Catalog' link in your store with a link that takes you straight to http://www.fragrant-home.co.uk/acatalog/ rather than via the Perl.

      2) Make the referral link go to a bounce page that forwards you to the home page rather than taking you straight to the home page.

      Comment

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