CGI BIN Problems..i'm new to this software..sorry!

[Talus]

Hi,

I'm new to this software so sorry in advance for being a pain if i ask silly questions!

Right, i keep getting the following error messege when testing my settings before uploading the new store:

You do not have write permissions to the cgi-bin directory "/htdocs/cgi-bin/" or it does not exist.

I have read through some other threads on here and have made sure the permissions on the cgi bin are 755, so now i'm lost.

Any ideas at all folks?

Cheers

[shabbie]

cgi thingies

hi i had a similar problem only this week, i was directed to my host and they activated the cgi-bin for me.
hope that helps.

[NormanRouxel]

Are you sure that the cgi-bin is meant to be in htdocs? There may be a standard location on your server.

In these cases it always helps to post your Network Settings (Via Advanced / Network Setup / Export - delete any passwords before posting) and also tell us about your server hosts and server system.

[Talus]

Yeah, the CGI BIN is in htdocs on all my sites with fasthosts, i'm on a Linux server too.

I have replaced my domain name with "my domain.com" & removed all passwords etc.

HTTPPROXYMODE 0
HTTPPROXYADDRESS
HTTPPROXYPORT 80
HTTPPROXYUSER
HTTPPROXYPASSWORD
FTPPROXYMODE 0
FTPPROXYADDRESS
FTPPROXYPORT 21
FTPPROXYUSER
FTPPROXYPASSWORD
SCRIPTID 1
SCRIPTEXT .pl
SMTPHOST smtp.mydomain.com
WEBSITEURL http://www.mydomain.com
IGNOREPASSIVEERRORS true
USERELATIVECGIURLS false
PATHTOPERL /usr/bin/perl
USEENHANCEFTP true
FTPCLIENTTIMEOUT 15000
FTPRETRYDELAY 3000
FTPSILENT false
FTPMAXRETRIES 3
FTPCONNECTTIMEOUT 25000
SMTPAUTHREQUIRED false
SMTPUSERNAME **********
SMTPPASSWORD **********
CATALOGURL http://www.mydomian.com/acatalog/
CGIBINURL http://www.mydomain.com/cgi-bin/
PATHFROMCGITOCATALOG ../acatalog/
CODEBASE ./
FTPHOST ***********
FTPUSERNAME ***********
FTPPASSWORD ***********
PATHTOCGIBIN htdocs/cgi-bin/
USEPASSIVEFTP false
FTPPATHFROMCGITOCATALOG ../acatalog/

I spent most of yesterday on the phone with fasthosts, and we got nowhere at all, they say the settings are correct & the CGI is ok, and i have read through other threads and made sure opermissions are correct etc.

I also have the errors below if they help at all? I have had these at the testing site stage:

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
You do not have write permissions to the cgi-bin directory "/htdocs/cgi-bin/" or it does not exist.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Actinic is not able to run the CGI scripts on the server. It appears as if the scripts are not installed.
The most likely cause is that you have an incorrect CGI-BIN URL. If you've never uploaded the site, then you should do it before a download of orders.
If you've uploaded the site ever, then Run Web | Configure Web Site Details... to review your web site configuration


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
The web server returned error code 404 - Requested URL not found. This means Actinic can not execute the CGI scripts on your web site. Run Web | Configure Web Site Details... to check the web setup.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

The test script failed to execute on the web server. The error could be caused by several things.
Check the path to the Perl shell, the CGI script extension, the path to CGI-BIN, and the CGI-BIN URL. This error could also occur if your web site is out of disk space or your web server is not configured to accept POSTs to CGI scripts.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

[pinbrook]

wrong PATHTOCGIBIN htdocs/cgi-bin/
correct PATHTOCGIBIN /htdocs/cgi-bin/


wrong FTPPATHFROMCGITOCATALOG ../acatalog/
correct FTPPATHFROMCGITOCATALOG /htdocs/acatalog/

I compared your settings to the correct settings given in post 10 of the following thread

http://community.actinic.com/showthread.php?t=15549

I suggest you check this post to as I may have missed a setting

[Talus]

The bad news is, i tried with the changed, correct settings and still the same problem, it still says:

You do not have write permissions to the cgi-bin directory "/htdocs/cgi-bin/" or it does not exist.

My settings are exactly the same as the ones seen in the image on post 10 (except the domains of course ).

I'm lost now...totally p**sed off with it all...two days i have been trying to crack this now!

Thanks again for your help, it is very much appriciated.

[NormanRouxel]

I'm not a FastHosts user so can't help directly

However there are plenty of posts regarding them. A bit of searching for "Fasthosts" may help. You can probably ignore all Windows Server ones and concentrate on those that are Linux related.

[pinbrook]

"/htdocs/cgi-bin/" or it does not exist.

it may seem like a stupd question but does the cgi-bin exsist?

again I'm not a fasthosts user ......