Slick ordering

[Artisan]

I'm in preliminary discussions with a client who wants a really fast ticket ordering system with as few clicks as possible. Apparently, people ordering tickets for concerts etc. know exactly what they want, and generally use the search to find them.

As standard there would be 8 stages in Catalog:
1) On home page: use search
2) Results page: go to item
3) Item: click on Buy Now
4) Shopping cart: go to checkout
5) Checkout1: select shipping destination
6) Checkout 2: enter personal details
7) Checkout 3: select payment method
8) Checkout 4: enter CC details and complete

An ASP site, http://www.tickets-online.co.uk/, does all this in 4 stages:
1) On home page: use search
2) Results page: order item shown
3) Order page: enter quantity
4) Checkout: enter personal and CC details and complete

Naturally, I've been asked if Catalog can do it in 4 stages - I know it can't, but is it possible to improve on 8 stages, particularly in the checkout phases?

Malcolm

[NormanRouxel]

Part of the solution only. Have a look at NorTree. This adds a full cascading menu to an Actinic site. Mouse over the top level menu and you can navigate to any product page you want with only 1 click. Second click and it's in the basket. It's a free extension to Actinic. You can have a single item as your top level or the entire list of top level sections displayed.

See it live on www.snowlines.co.uk (mouse over the "Products" box). Info on www.rouxel.cwc.net/actinicstuff.html


Now lets hope someone else can streamline the checkout.

Norman

[cdicken]

Currently the best you can do is select simple tax and simple shipping order to remove the first page in the checkout.

Bear in mind that Actinic is a 'one size fits all' solution that is designed for a wide variety of businesses. Unfortunately that sometimes means it will not form an exact fit for certains sorts of retail.

[Artisan]

Originally posted by cdicken
Currently the best you can do is select simple tax and simple shipping order to remove the first page in the checkout.

Thanks, Chris, that will help.

Bear in mind that Actinic is a 'one size fits all' solution that is designed for a wide variety of businesses.

... and an excellent solution it is too

My client is still happy to use Actinic, he was more concerned about the number of clicks before the checkout process, although the possibility of removing one of the checkout phases is good news.

Malcolm