Can I do free shipping and 10% discount as a combined offer?

[Donna Kempster]

I'd like to do a deal to my cat req customers that gives them 10% off if they key a code in plus free shipping. I have two shipping bands and I don't have customer groups. However I can't see how you can combine the two deals together. Has anyone done this ??

Many thanks

D

[Robert_Taylor]

Hi,

I dont think you could apply this combined discount for the simple reason that shipping calculations are global across your site, meaning it applies to the whole shop and thus cannot be changed just for a customer group or discount.

Regards,
Robert.

[Donna Kempster]

emm - but is there a way I can combine a £ off discount and a % off discount as this will allow me to achieve my goal!

[Donna Kempster]

I just wondered - this is an email offer so is there anyway of making the click through link from the email a way of helping with this deal - otherwise I have to put the whole site to free p&p for the weekend (which might not be a bad thing!). D

[Robert_Taylor]

Hi Donna,

Tested an order level discount(%) combined with a cart contents discount(£ off) with the same coupon code and it works fine provided the amount is well above the trigger for both the discounts to be applied.

So you would need to take care in setting the trigger value and test it with various inputs to see if it satifies what your discount requires.

Regards,
Robert.

[Donna Kempster]

thanks for this but what did you do with the product group??? Cheers D

[Robert_Taylor]

Hi Donna,

I tried this out with all products under one group and this will not work if you already have other discounts applied to other product groups.

In that case you could create 2 order level discounts with the same coupon code and different triggers.

Regards,
Robert.

[Donna Kempster]

Cheers Robert - I have got products in groups and we do multi buyer deals on bedding and furniture collections. However I'll have a look at doing different cart levels with the same offer code and see how that performs in testing. Thanks for all your help with this now I know that you can do this it opens up possiblities. Cheers