Hello,
We are currently running Actinic Catalog and, as of last week, now require that Amex customers enter their 4-digit security code. Currently we capture all other card codes OK.
I have now changed the "Design" / "Text" options as required and added Amex with a 4-digit code length.
However, when we print the outstanding data entry reports this 4-digit code does not appear yet still works fine for 3-digit codes.
The security code field we use is the first field on the following tab:
Design Text --> Web Site (cont) tab --> Payment Details tab
Has anybody else had a similar problem? Also, is it possible to make this field mandatory on data entry reports?
In the short term it will mean that we cannot accept Amex payments which is not the best way to go!
Regards,
Jan
www.littleherbalcompany.com
We are currently running Actinic Catalog and, as of last week, now require that Amex customers enter their 4-digit security code. Currently we capture all other card codes OK.
I have now changed the "Design" / "Text" options as required and added Amex with a 4-digit code length.
However, when we print the outstanding data entry reports this 4-digit code does not appear yet still works fine for 3-digit codes.
The security code field we use is the first field on the following tab:
Design Text --> Web Site (cont) tab --> Payment Details tab
Has anybody else had a similar problem? Also, is it possible to make this field mandatory on data entry reports?
In the short term it will mean that we cannot accept Amex payments which is not the best way to go!
Regards,
Jan
www.littleherbalcompany.com
Comment