Announcement

**I-CC** · 06-May-2006, 01:35 PM

OK.. Router hard wired to the Actinic machine meaning you have the serial cable (if linksys have those) and also the ethernet cable plugged into it.

You can access the router obviously via the Actinic machine, but if it has the serial cable (like say dont know) is this how you connect to it, likewise do you access the router via a private IP address and that works (192.168.0.1 etc etc).

Taking into account that normal FTP and http software works and you connect and that Actinic is the only thing which is not working as it is just not getting out of the router to the net, what is it like when you enable the proxy options in the network settings button to use same as the windows settings, so not none, but the windows setting - does that make any difference...

Also, not come across linksys to be honest, but the netgear ones have issues with the MTU being a couple of digits out, so check through all of its settings and see if it has an MTU option and then increase that (if it is just under 1500) to 1500...

All the best

**los_design** · 06-May-2006, 02:25 PM

Originally posted by drounding

I'm getting confused.

So to summarise: (correct me if I'm wrong)

Laptop wireless - actinic works oK
PC wired not ok with Actinic but ok with ftp client and browsing, Fixed IP, gateway configured to be router's fixed IP on private network side.

Router:
DHCP to ISP
Fixed IP's for clients
No IP forwarding

OK Let me clarify Duncan/Techno (I am getting confused too)

Set up is thus (which all worked fine until router installed)=>

1 Cable Connection (NTL) into modem
2 Modem connected to wireless router via ethernet cable
3 router connected to desktop (hardwired) via ethernet
4 router connected to laptop (no actinic) via wireless

Router is configured as out of the box (DCHP assigned IP, no port forwarding)

Browse internet on both hardwire and laptop - no issue
FTP connection to desired client webspace DW - no issue
Smart FTP - connection refused from hardwired machine (message below)
Attempt to connect on hardwire to actinic store - NO CONNECTION
MTU set to max 1500 - NO CONNECTION
No proxy set, tried windows setting - NO CONNECTION

It appears that the main problem is indeed, getting from the router to our space, so there is a config problem within the security/proxy settings needed (I think?). All we got from Linksys was to upgrade firmware - done, port forward (tried and that did not work) and contact Actinic????

Anyway, as stated, the message we got from trying to connect to our own space via Smart FTP (not clients on TW space is below )
#####
Connecting to 81.29.84.*** Port: 21
No connection could be made because the target machine actively refused it.
#####

Looks like my router is being refused for some reason....god knows where to put the info!

Thanks guys

**I-CC** · 06-May-2006, 02:34 PM

This is indeed a strange one, so trying to think outside of this box (issue) and looked at your other posts on the forum of later...

I see you have been playing with loading up your machine with a local ftp server, httpd server and all that...

Understand that it is confirmed this all went pear shaped when you installed this router, but when you installed the local services, was it on this same machine that you have the issues with, and could you have made some setting change somewhere (even in the network files of Actinic to work this way) maybe?

Just trying to see if other things could be impacting on this.

**los_design** · 06-May-2006, 02:44 PM

Hi

Just to clarify, the server set was on the laptop, NOT the desktop. That all works well now BTW

Two different machines...good thinking though.

Looks like a removal to me.

Regards
Daren

**wjcampbe** · 06-May-2006, 03:05 PM

Check what address you have allocated to your router, and what range it is allocating on DHCP. Are all addresses in the same subnet range.

Is the modem also configured with an IP address in the same subnet? Is the modem DHCP equipped? Does the router support NAT?

Which piece of equipment is providing DNS - or which piece of equipment is pointed at the external ISP DNS servers?

Is the router configured to use the modem address as its gateway?

Setup
Incoming line to modem - Subnet address?
Ethernet to Router - router uses modem address as default gateway. DHCP and DNS enabled on router. Router DNS entries point to external DNS servers.

Ethernet to desktop - router address set as default gateway. Router address set as DNS, DHCP enabled. Autodiscover settings ticked.

**los_design** · 06-May-2006, 04:39 PM