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V7 MU template error when trying to order

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    V7 MU template error when trying to order

    Hi,
    I have just upgraded to version 7 MUser yesterday (friday) not the best day to do it I know !
    The site was working fine and enabled downloading of orders (pre upgrade orders) today (saturday) I found no orders to download, On testing the site by trying to order products, every time I tryed to confirm a product it came up with this error:

    A General Script Error Occurred

    --------------------------------------------------------------------------------
    Error: Mallformed XML cart template (missing DiscountInfoLine)
    --------------------------------------------------------------------------------
    Press the Browser back button and try again or contact the site owner


    Actinoic cover/tech support not available over weekend (strange !) therefore I will now loose 30 -40 orders over the weekend, hopefully one of you know the fix!
    Regards
    Darren

    #2
    Never a good time to upgrade

    Just checked my Act_ShoppingCArt.xml template for the missing ref and found

    <!-- Discount info row begin-->
    <Actinic:XMLTEMPLATE NAME="DiscountInfoLine">
    <TR><TD BGCOLOR="NETQUOTEVAR:CHECKOUTBG"><SPAN CLASS="actxsmall">NETQUOTEVAR:INFOLINE</SPAN></TD></TR>
    </Actinic:XMLTEMPLATE>
    <!-- Discount info row end-->

    this was immediately after

    NETQUOTEVAR: DISCOUNTINFOCAPTION</B></SPAN></TH>

    check to see if your has been deleted and try adding the above ... or installing the original template

    HTH


    Bikster
    SellerDeck Designs and Responsive Themes

    Comment


      #3
      Thanks for your time Jont.

      We actually found the fix on this forum!!

      The answer was:

      Replace Act_Orderdetail.html, Act_ShoppingCart.html and Act_ShoppingCartXML.html. These can be found in C:\Program Files\Actinic v7\Formats\Themes\BusinessCSS

      Simply copy them from this folder and paste them into your site1. Then update the site again.


      Cheers
      Darren

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