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    Design | Text problem

    I want to stop online customers from being able to select a different shipping address. I have read the help files and have no problems with the procedure.

    But when I try to open 'Design | Text' I get an error message saying " Error retrieving record" when I click on OK the page opens and I can uncheck the necessary box. But I cannot save the changes I have to close the box and changes are lost.

    I have reinstalled the software and I am initially able to edit the page but when I import the site I am back to the position I started from i.e " Error retrieving record" etc. It would appear there is a problem with the exported site in some way.

    Any help would be appreciated.

    Thank you

    Chris

    #2
    Chris,

    I would suggest trying to compact the databases from within Actinic, HouseKeeping | Compact Databases, and then try the change. Let us know if this works.

    Kind regards,
    Bruce King
    SellerDeck

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      #3
      Thank you for your help Bruce, problem solved.

      Chris

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