I've just had one of those great customers who take the time to tell us that they've had a problem with the website - in this instance they tried to checkout but got the SSLBOUNCE page. A quick test shows it's working fine at this end and we are still getting the usual amount of orders (although how many might be being lost on a regular basis!!). A search of this forum suggests that this has been a problem with AOL in the past, although as far as we can tell he's not using AOL (he's on a fast public library PC where he does his banking! 
). Is SSLBOUNCE still an issue with regard to a specific set of circumstances (eg PC/browser), or was he just "unlucky"??
Manual refresh has been suggested in the past - whilst I don't particularly want to put a note to this effect on the site (because it erodes confidence for the majority who shouldn't have a problem) it would be useful to be able to advise individuals who contact us as to how to proceed. Thanks again. Mark H.
). Is SSLBOUNCE still an issue with regard to a specific set of circumstances (eg PC/browser), or was he just "unlucky"??Manual refresh has been suggested in the past - whilst I don't particularly want to put a note to this effect on the site (because it erodes confidence for the majority who shouldn't have a problem) it would be useful to be able to advise individuals who contact us as to how to proceed. Thanks again. Mark H.
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