Announcement

**Duncan Rounding** · 26-May-2006, 06:51 AM

A URL would help. I suspect this is the ™ (superscript symbol) that is not displaying. Looking in the source for the page would help.

**hepmarketing** · 31-May-2006, 06:06 PM

UPS Online Tools Text

I believe that is exactly what is happening. Is there somewhere I can change the text for the UPS tools?

**wjcampbe** · 01-Jun-2006, 08:45 AM

Can you look at the source code of the online page - see if you have a DOCTYPE declaration before the opening <HTML> tag.

If not, read up on doctypes at w3c and then add a declaration to the appropriate templates. This will tell browsers how to translate your page.

(I'm assuming that the UPS ™ shows properly on other sites)

**hepmarketing** · 02-Jun-2006, 07:05 PM

UPS Online Tools Text

I checked the source and this is the declaration:

<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN">

**wjcampbe** · 02-Jun-2006, 08:23 PM

Try replacing that with this one

Code:

<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN"
"http://www.w3.org/TR/html4/loose.dtd">

since this specifies the actual DTD file location on the web, it should help all browsers more accurately display the page.

Not sure if you are shy, or don't have an Actinic site published, but it really would help if you could give an URL for the page(s) you have problems with - there may be something 'not quite right' in the code that an experienced coder/programmer could recognise.

**PeterKillian** · 02-Jun-2006, 08:30 PM

Originally posted by hepmarketing

I believe that is exactly what is happening. Is there somewhere I can change the text for the UPS tools?

Hey there, Check in your site1 folder, and you should have an SSP folder. In there, see if there is an .ini file, i forgot what it is called (Ages sinced i seen the US version). Open that file, and the text is there.

Try that

**hepmarketing** · 05-Jun-2006, 04:13 PM

UPS Online Tools Text

I appreciate everyone's tips unfortunately none of them are working. The closest file I have found is sspsetup.fil. Changes made to this file are overwritten when I refresh the website.

**wjcampbe** · 05-Jun-2006, 05:14 PM

Without a page URL to look at - I don't think there is anything more we can do to help. It most definitely sounds like an encoding problem and may be something your host can help with, but as I said, without seeing the page content - this is just a guess.

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UPS Online Tools Text

UPS Online Tools Text

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