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order details sent by the secure server do not match

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    order details sent by the secure server do not match

    Downloading orders, recently i get this message:
    "The order details sent by the Java applet or secure server do not match the order details stored on the web site"
    any ideas?
    plus i am finding that more & more people cannot view my web pages when they try to add to cart (it mentions cookies)

    http://www.streetfighterstore.co.uk/
    Mark

    #2
    Originally posted by markact
    plus i am finding that more & more people cannot view my web pages when they try to add to cart (it mentions cookies)
    Managed to add to cart and proceed to buy using the default test card (please delete when arrives) without any issues using Firefox 1.5.0.4

    I did note on the credit card screen you have black background and alot of the back text is lost over the top .. similarly on the onscreen receipt confirmation all the address details are black text on black background so invisible.

    May also be worth adding in the collection of the customers name in the card payment area if you are processing offline in case you need verification of the card holder


    Bikster
    SellerDeck Designs and Responsive Themes

    Comment


      #3
      That's because you appear to be framing the .com domain within the .co.uk domain. As a result, anyone whos browser is blocking 3rd party cookies will blcok the cookies as they're coming from the .com domain.

      Don't use domain 'parking' or 'framing'. Do a proper redirect to whichever domain you want to use.

      Mike
      -----------------------------------------

      First Tackle - Fly Fishing and Game Angling

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