user account

[Jan McFarlane]

Hi there

Can a user of the website view their account details. ie. if a user goes throught the payment section inputting address etc details, after their first purchase, at a later date can they view a history of what they have bought?

If not, can this be set up?

Jan

[Guest]

Hi Jan,

You can allow customers to save the contents of their shopping carts and retrieve them at a later date. In "Business Settings | Ordering", you can set whether customers are permitted to save/retrieve their shopping carts. The options here differ depending on whether you are using Actinic Catalog or Actinic Business/Developer.

• In, Actinic Catalog – Select 'Enable Repeat Orders' to enable the feature for your customers.

• In, Actinic Business/Developer – Select 'Enable Repeat Orders From Unregistered Customers' to enable the feature for customers that do not log into your store. Select 'Enable Repeat Orders from Registered Customers' to enable the feature for customers that log into your store.

When you enable the feature (the feature is enabled by default) a 'Save' button and a 'Retrieve' button is added to the 'View Cart' page on your online store.You can set how long the shopping carts are saved for in the 'Web | Configure Expiry Periods…' window. Enter expiry periods into the 'Shopping Lists' area.

This option will remember the previous transaction, if you click on the "Save" button during the second session then, the existing one will be over written.

[Jan McFarlane]

Hi Sumiya

Is there no way a user can see ALL of his/her previous orders?

Jan

[Guest]

Hi Jan,

I'm afraid that it is not possible at the moment. I will add this to our wish list.

[Nadeem]

Hi Jan

I just want to add in what Sumiya has said, yes from Actinic this cannot be done. The reason is because it would require an online database so the customer would see their previous orders. Currently Actinic does not use an online database. We have a partner who has setup Order Tracking, check out the following link

Kind Regards