Froogle export question??

[eWaterBorn]

I have registered and been accepted by Froogle and have created my 1st data feed. The problem I have is anywhere I have a hard return in the Product Details, Full Description it is adding the same breaks to the data feed, which forces that data into the wrong columns. I have tried to open the file in Excel to remove the returns but that is to difficult as the data is to randomly placed. If I remove the hard returns from the Full Description it works fine, but the site looks bad. Has anyone encountered this problem and how did you solve it? Thanks FREDY

[Darren]

Hi Fredy

I am running this one past the development team.

Will keep you posted.

[eWaterBorn]

I appreciate it and would be interested in what they have to say.

[cdicken]

Hi there

According to the team, the hard returns should not cause a problem with Froogle, but they will cause a problem with Excel.

Hope that helps.

[eWaterBorn]

The first data feed I sent Froogle was directly out of actinic froogle export with no changes. Froogle replied that the hard breaks in the description were a problem, so what could have occurred to change the data feed from my machine? I have Actinic Business 6.1.2.1

[cdicken]

I have to apologise - since responding to your last post we have discovered that there is a problem in the froogle export with regards to full descriptions and hard returns.

We are currently working an a fix for a future patch which will strip out line breaks from the froogle export.

As a workaround, open the froogle export in WordPad and then save it as a text file and this seems to remove all the hard returns.

[eWaterBorn]

OK, I am glad you were able to duplcate it so I know its not just me.. Will watch for a patch. Thanks for your time. FREDY