permission problems - ss000001.pl wont execute...

[timber]

Trying to upload my much pruned and shaped new store! But I get a Message Window saying; I have permission problems or low disk space.

When I go online to check how it's all looking. I get my index but no onlione store link, I get a server error: could not execute script ..../ss000001.pl. I cant get to look at my store nor can anybody else...

All suggestions are very welcome!

Actinic tells me that it changes the permissions, but do I have to do something with my ftp client? Although Actinic ftp's for me.... ?

[Duncan Rounding]

If you are hosted on a Unix server you may need to set the folder permissions using an FTP program to:
cgi-bin and its files 755
acatalog folder 777

[pinbrook]

If you are hosted on a Unix server you may need to set the folder permissions using an FTP program to:
cgi-bin and its files 755
acatalog folder 777

this means, yes you use your FTP client to login to the webspace to check/change permissions

[NormanRouxel]

None of the Perl scripts are running on your site. If I went to view the Cart I get page not found or Internal Server error.

Do Duncans suggestions then try going to Advanced / Network Setup and run the Network Test. Report what happens.

[timber]

thanks all, just not sure how to change folder permissions?

Using smart FTP and changed the relevant permissions via a right-click properties to each of the folders. When I go back and check they remain unchanged?
I get a 500 site CHMOD 755/777 ab000001.pm cmd not understood...

I'm on a linux box.

Changed my cgi script to 2 upon recommendation at the end of the config web details...

[timber]

Webfusion my hosting company says...

that I'm putting up my cgi files in binary not as text?

I'm supposed to delete all uploaded files and upload once I find how to change this within Actinic?

Anyone gotta hint/clue/notion please..?

[sivakami]

Hi Malcolm,

By default, Linux servers do not have ASCII uploads enabled - only BINARY. This means that the scripts are corrupted as they are uploaded as Actinic requires script files to be uploaded in ASCII.

To workaround this you have to enable ASCII transfers on the server. If you are a server administrator then do the following (if you are not a server administrator, then you will need to tell your web host to do the following).

Open the vsftpd.conf file. This may exist twice on the server, so edit the files in the following locations:

/etc/vsftpd/vsftpd.conf
/etc/vsftpd.conf

Within it, locate the line ascii_upload_enable=YES

And uncomment it by removing the hash '#' from the beginning of the line.

Then you need to restart the xinetd service (and also the vsftpd service) and Actinic should upload correctly.


Regards,

Sivakami,
Actinic Software Support.